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Senior Business Process Analyst

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Capstone IT Staffing

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Location:
United States , Kansas City

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

65.00 - 73.00 USD / Hour
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Job Description:

The Senior Business Process Analyst is responsible for leading the analysis, design, and optimization of business processes to support organizational efficiency and continuous improvement. This role partners with cross-functional teams to evaluate current-state processes, identify improvement opportunities, and implement effective, sustainable solutions aligned with enterprise goals.

Job Responsibility:

  • Analyze and assess business processes using structured methodologies to identify gaps, inefficiencies, and improvement opportunities
  • Design and recommend optimized process solutions, including supporting technologies, to improve operational effectiveness
  • Collaborate with stakeholders across functional areas to support business transformation initiatives
  • Elicit, document, and validate business requirements aligned with strategic objectives
  • Develop and maintain process documentation, including process models, business rules, and process relationships
  • Maintain the enterprise business process inventory in accordance with established process management frameworks
  • Measure process performance through metrics and KPIs
  • analyze results to support data-driven decision-making
  • Conduct process audits and post-implementation reviews to ensure long-term effectiveness and compliance
  • Ensure adherence to QA/QC standards, company policies, and site safety requirements
  • Prepare and present clear findings, recommendations, and process improvement proposals to stakeholders
  • Perform additional duties as assigned

Requirements:

  • Bachelor’s degree in Business Administration, Management Information Systems, Operations, or a related field or equivalent relevant experience
  • Minimum 7 years of experience in business process improvement, business process management, or strategic initiatives
  • Proven experience with business process modeling using BPMN 2.0 or comparable standards
  • Strong knowledge of business process management principles, governance, and continuous improvement practices
  • Experience defining, measuring, and reporting process performance metrics
  • Excellent written and verbal communication skills with the ability to present complex concepts to diverse audiences
  • Strong analytical skills with the ability to recognize patterns, dependencies, and opportunities for reuse
  • Demonstrated ability to drive value and execute efficiently without over-analysis
  • Ability to work objectively, incorporate multiple perspectives, and adapt quickly to new concepts

Nice to have:

  • Familiarity with APQC Process Classification Framework or similar frameworks
  • Knowledge of IIBA BABOK, ABPMP BPM CBOK, or related industry standards
  • Experience with process management or process mining tools
  • Prior experience as a Business Analyst supporting software solutions (SaaS, custom applications, or ERP platforms)

Additional Information:

Job Posted:
January 11, 2026

Work Type:
On-site work
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