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Senior Building Receptionist

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Office Angels

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Location:
United Kingdom , Newcastle Upon Tyne

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

28000.00 GBP / Year
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Job Description:

Are you a passionate and dedicated individual with a flair for delivering exceptional customer service? Our client, a prestigious organisation, is seeking a Senior Building Receptionist to be the welcoming face of their amazing office environment. If you thrive in a dynamic setting and have a knack for managing multiple tasks while providing outstanding support, we want to hear from you!

Job Responsibility:

  • Assist the Building Manager in coordinating contract meetings and assessing supplier performance through KPIs
  • Establish a foundation for first-class customer service for all building guests and occupiers
  • Collaborate with internal and external partners to exceed client expectations
  • Provide effective administrative support, managing front-of-house activities and tenant relations
  • Handle inquiries from staff and visitors via multiple communication channels, ensuring clarity and efficiency
  • Conduct quality checks of common areas and liaise with cleaning teams to uphold high standards
  • Manage invoicing and monitor ongoing expenditure, keeping the Management Team informed of significant variances
  • Promote occupier engagement through meetings, forums, and networking events
  • Perform daily safety tours and periodic property inspections, ensuring all issues are promptly addressed
  • Maintain accurate property information, ensuring it is readily available to the Facilities Management team

Requirements:

  • 2+ years in a self-managed Receptionist/Front of House or customer service role
  • Excellent IT literacy (Microsoft Office and Outlook)
  • Strong communication and organisational skills
  • Enthusiastic, accountable, and confident with a professional outlook
  • Tact, diplomacy, and confidentiality
  • Keen eye for detail with the ability to prioritise tasks effectively
  • Willingness to adapt to various duties and assist colleagues during absences
What we offer:
  • 25 days of annual leave plus birthday leave
  • Access to health and wellbeing resources, including an Employee Assistance Programme, dental plan, and gym membership
  • Training in IOSH Managing Safely, Fire Marshall/First Aid, and more
  • Participate in the cycle-to-work scheme, eye care vouchers, and technology discounts
  • Opportunity to take volunteering days to give back to the community

Additional Information:

Job Posted:
April 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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