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Senior Banking Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Billerica

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.

Job Responsibility:

  • Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions
  • Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency
  • Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance
  • Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes
  • Ensure adherence to banking regulations, organizational policies, and security protocols
  • Contribute to achieving sales and performance targets through proactive engagement and service
  • Participate in community events and outreach programs to strengthen the bank's local presence

Requirements:

  • Demonstrated expertise in cash handling and retail banking operations
  • Strong interpersonal and consultative sales skills with a focus on customer satisfaction
  • Proficiency in using tablets, digital banking platforms, and other relevant technologies
  • Ability to manage multiple tasks in a dynamic environment while maintaining attention to detail
  • Solid understanding of banking policies, procedures, and regulatory requirements
  • At least 2 years of experience in banking or a related field
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
January 02, 2026

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