Senior AWS Cloud IT Support Engineer Job at NorthBay (Dubai)

Cloud Senior Support Engineer

We're seeking a Senior Technical Support Engineer to join our Cloud product supp...

Location

Japan , Yokohama

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in technical support, software services, and/or system administration for a large end-user community
2+ years of experience solving complex technical problems
Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills
Proven ability de-escalating difficult situations with customers, while multi-tasking between tickets and mentoring your team
Strong interpersonal skills to effectively collaborate with a wide variety of people, from junior engineers to senior executives
Technical experiences
Strong database skills, with the expertise to write and update SQL queries with ease
Experience with Web technologies such as DNS, HTTP, APIs and REST calls
Familiarity with Cloud technologies such as AWS
An understanding of Network terminologies, LAN, WAN, TCP/IP, OSI, NAT, DHCP, TLS/SSL, Routing Protocols

Job Responsibility

Provide a consistent quality experience
Bring new and improved support methodologies to Atlassian
Build a wide and loyal customer base to the Atlassian products and brand
Perform triage, root cause analysis, debugging, and solving across one-to-many Atlassian products
Receive onboarding training to become a specialist in Atlassian products, system technologies, and network technologies.

What we offer

Health coverage
Paid volunteer days
Wellness resources
Visit go.atlassian.com/perksandbenefits to learn more.

Fulltime

Senior Software Engineer, Cloud Platform

As a Senior Software Engineer, Cloud Platform at Chef Robotics, you'll be respon...

Location

United States , San Francisco

Salary:

150000.00 - 240000.00 USD / Year

Chef Robotics

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
5+ years of professional experience in cloud infrastructure and DevOps roles
Expert knowledge of cloud infrastructure and deployment (AWS, GCP, or Azure)
Strong proficiency with containerization (Docker) and orchestration (Kubernetes) technologies
Extensive experience with CI/CD practices and infrastructure-as-code principles
Experience with system monitoring, logging, and performance optimization
Understanding of secure data pipeline design and implementation
Understanding of infrastructure requirements for robotics or automation systems
Experience with real-time or near-real-time systems and cloud architecture
Background in developing reliable systems with high availability requirements

Job Responsibility

Design and implement cloud infrastructure to support robotics platform deployment and operations
Provision robots for seamless deployment across diverse customer environments
Enable remote software updates to enhance performance and reliability of deployed systems
Implement containerization (Docker) and orchestration (Kubernetes) for scalable deployments
Manage cloud infrastructure across AWS, GCP, or Azure platforms
Improve the performance and reliability of cloud services supporting the Chef system
Implement fault-tolerant design patterns to ensure reliability in production environments
Establish performance benchmarks and optimize systems to meet latency requirements for robotics operations
Implement comprehensive logging, monitoring, and alerting for cloud infrastructure
Create diagnostic tools and dashboards for operational visibility

What we offer

medical insurance
dental insurance
vision insurance
commuter benefits
flexible paid time off (PTO)
catered lunch
401(k) matching
early-stage equity

Fulltime

Senior AWS Connect Engineer

Our client, a leading Consulting firm, is in need of a Sr. AWS Connect Engineer ...

Location

United States

Salary:

70.00 - 90.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

At least 3 years of overall experience
Prior experience supporting enterprise implementation and / or migration efforts around Infrastructure and Cloud projects with a focus on Contact Center, specifically AWS Connect
Experience developing and maintaining infrastructure as code (IaC) using Terraform for automated cloud resource provisioning
Experience building, deploying and optimizing applications and integrations using Python (secondary Java) within an AWS ecosystem
Experience creating and maintaining CI / CD pipelines using Jenkins and / or Jules
Experience managing code repositories using Git and / or Bitbucket
Experience implementing and supporting RESTful APIs for contact center integrations
Experience supporting container orchestration and deployments in an AWS Cloud environment

Job Responsibility

Designing and implementing AWS Connect and AWS Services
Developing and maintaining infrastructure as a code using Terraform for automated cloud resource provisioning
Building, deploying and optimizing applications and integrations using Python within the customers AWS ecosystem
Configuration of IAM, Lex, Lambda, KMS, S3, etc.
Supporting an enterprise AWS Connect Migration for a top 5 commercial bank
Migrating the customers outbound dialing to AWS Connect

What we offer

Excellent benefits and compensation packages

Senior Cloud Engineer - Product Metrics

The Product Metrics team owns the collection, storage, and serving of metrics co...

Location

United States

Salary:

141000.00 - 208000.00 USD / Year

ClickHouse

Expiration Date

Until further notice

Requirements

5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems
2+ years of software application development experience using Golang
Experience with at least one of the major Cloud Service Providers such as AWS, GCP or Azure
Experience with storing, shipping, and retrieving large volumes of data efficiently using technologies such as ClickHouse
Experience with technologies such as Kubernetes, Helm, ArgoCD, Temporal as well as infrastructure-as-code tools such as Terraform

Job Responsibility

Take an active part in determining the roadmap for the Product Metrics team
Work closely within the team to deliver new features, iterate and improve them
Design, build, operate, and maintain business-critical petabyte-scale systems
Be responsible for the performance, reliability, availability and cost-efficiency of the Product Metrics systems
Mentor and support other team members, participate in design discussions and collaborate with the team
Be a part of on-call rotation and take ownership of the services you're running

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Fulltime

Senior Cloud Engineer - Product Metrics

The Product Metrics team owns the collection, storage, and serving of metrics co...

Location

Canada

Salary:

Not provided

ClickHouse

Expiration Date

Until further notice

Requirements

5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems
2+ years of software application development experience using Golang
Experience with at least one of the major Cloud Service Providers such as AWS, GCP or Azure
Experience with storing, shipping, and retrieving large volumes of data efficiently using technologies such as ClickHouse
Experience with technologies such as Kubernetes, Helm, ArgoCD, Temporal as well as infrastructure-as-code tools such as Terraform

Job Responsibility

Take an active part in determining the roadmap for the Product Metrics team
Work closely within the team to deliver new features, iterate and improve them
Design, build, operate, and maintain business-critical petabyte-scale systems
Be responsible for the performance, reliability, availability and cost-efficiency of the Product Metrics systems
Mentor and support other team members, participate in design discussions and collaborate with the team
Be a part of on-call rotation and take ownership of the services you're running

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Senior Cloud Infrastructure Engineer

Taskrabbit is looking for an experienced Senior Cloud Infrastructure Engineer to...

Location

United States , New York; San Francisco

Salary:

147000.00 - 196000.00 USD / Year

Taskrabbit

Expiration Date

Until further notice

Requirements

At least 5+ years of experience in the Infrastructure and DevOps Space
Experience with build automation and configuration management tools (e.g. Ansible, Puppet, Chef.)
Strong knowledge of the Amazon Web Services (AWS) ecosystem and other core AWS technologies, ElasticSearch Service, RDS, WAF, CloudFront, Kubernetes etc.
You have worked with common infrastructure tools like Docker, Terraform, Helm, GitHub Actions, and ArgoCD
Experience with a microservice architecture running in containers (Docker or other containerisation technology)
Experience supporting 24x7, high-availability internet application environments that include web, application, and database servers and load balancing systems
Experience working with a product that has end-users
Bachelor's degree or higher in Computer Science, or equivalent experience
Excellent written and communication skills
A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution

Job Responsibility

Build and maintain new modern infrastructure such as Kubernetes, new CI/CD tools and assisting with application teams on adapting
Building and maintaining CI / CD pipelines from scratch for testing and releasing configuration and software
Monitor and resolve issues in all environments using tools such as DataDog, PagerDuty, and AWS logs
Engage in capacity planning and demand forecasting, anticipating performance bottlenecks, and scaling the environment as needed using DataDog and other tools
Design and implement a zero-downtime solution to accomplish a highly available service (99.9%)
Ensure systems are secure against cyber threats and implement fixes for Security vulnerabilities
Automate tasks and develop tools to increase engineering efficiency and visibility
Design and implement disaster recovery (DR) between different regions in cloud providers such as AWS
Manage web domain and certificates
Troubleshoot production and testing environment issues, including performance and function issues

What we offer

employer-paid health insurance
401k match with immediate vesting
generous and flexible time off with 2 company-wide closure weeks
Taskrabbit product stipends
wellness + productivity + education stipends
IKEA discounts
reproductive health support

Fulltime

Senior Cloud Infrastructure Engineer

We are looking for a Senior Cloud Infrastructure Engineer to join our Infrastruc...

Location

Germany , Berlin

Salary:

Not provided

Babbel

Expiration Date

Until further notice

Requirements

5+ years of experience in infrastructure engineering or a related role
Extensive knowledge of AWS services
Proficiency in Terraform for infrastructure as code
Experience with Okta for identity and access management
Expertise with AI tooling and infrastructure, including LLM-powered development tools (e.g., Cursor) and agentic AI systems, with the ability to apply them effectively to accelerate engineering workflows and improve productivity
Comprehensive understanding of networking protocols and technologies
Proficiency in programming languages (Ruby, Node.js, TypeScript, Go, Bash)
Security-first mindset: IAM least-privilege, secrets management, network hardening
Excellent troubleshooting and problem-solving abilities
Strong communication and collaboration skills

Job Responsibility

Design, implement, and manage cloud-based infrastructure on AWS, GCP and other cloud providers
Develop and maintain infrastructure as code using Terraform
Integrate and manage identity and access management solutions with Okta
Frequent operational work including Terraform pull request reviews and support for other teams
Ensure high availability, reliability, and security of systems
Troubleshoot and resolve complex infrastructure issues
Automate infrastructure deployment and management tasks
Develop and maintain documentation for infrastructure processes and procedures
Collaborate with product-engineering teams to support application deployments
Participate in on-call rotation for after-hours support

What we offer

30 vacation days
3-month Sabbatical
family and life situation counseling
flexible working hours and remote-friendly options
Jobbatical (up to 3 months inside the EU and UK)
fully equipped office with nap, faith and family rooms
internal learning opportunities
yearly learning & development budget for external training
full access to Babbel & Babbel Live classes
mobility benefits options

Fulltime

Senior Principal Engineer, Cloud Security

Atlassian is looking for experienced and talented architects and senior engineer...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Broad experience architecting, designing, and building large-scale distributed systems
Broad knowledge and understanding of SaaS, PaaS, IaaS with hands-on experience of one or more public cloud offerings (AWS preferred)
At least 4 years of experience in crafting and implementing high-volume, low latency distributed systems
10+ years of experience building software, with 4+ years in an architect role working across teams
Fluency in any modern object-oriented programming language (e.g., Java, Kotlin, Python, Javascript, go etc.) and in architecture patterns for distributed systems
A real passion for collaboration and has strong interpersonal skills supported by eloquently written communication
Able to drive the long term vision and strategy
Strong understanding of Enterprise Customers
Experience in operational requirements and common challenges of cloud-based systems
Adept at working with minimal guidance and working with remote teams (peers, or customers)

Job Responsibility

Design, implementation, and operations of the services to strengthen the enterprise readiness of our cloud
Collaborate with other developers to write the best code for the project and deliver amazing results that our users love
Work closely with the development team building the Cloud Security products and solutions
Collaborate with architects across Atlassian to implement enterprise controls and policies
Responsible for the Engineering excellence of the Cloud Security Organization
Help with company-wide initiatives as and when required

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Senior AWS Cloud IT Support Engineer

NorthBay

Location:
United Arab Emirates , Dubai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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Senior AWS Cloud IT Support Engineer

NorthBay

Location:United Arab Emirates , Dubai

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 05, 2026

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Location:
United Arab Emirates , Dubai

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 05, 2026