Senior Associate, Product Management - Agent Servicing Platform Job at Capital One (McLean)

New

Senior Associate, Product Management - Back Office Specialty Operation (US Card)

Product Management at Capital One is a booming, vibrant craft that requires reim...

Location

United States , McLean; Richmond; New York

Salary:

101100.00 - 138400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Job Responsibility

Manage the product roadmap and lead the delivery of new features for a variety of back office servicing processes/areas
Partner with operational and platform stakeholders as well as business analysts to align requests into a cohesive product roadmap
Modernize processes, reducing manual agent work and operational risk
Collaborate with tech teams to build comprehensive acceptance criteria
Breakdown business epics into features and user stories
Effectively use hypothesis-driven assessment of data
Own and prioritize feature development roadmaps
Work autonomously in an agile environment to conduct research and develop features
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions
Deliver well-managed product platforms

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Ai business solution engineer

The mission of AI Business Solutions - Biz Process is to help our customers digi...

Location

India , Mumbai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

6+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience OR equivalent experience.
8+ years of technical pre-sales or technical consulting, or related experience in Manufacturing vertical OR equivalent experience.
4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Exposure to Enterprise Customer Engagement platforms like Salesforce, CRMnext, ZOHO etc.,
7+ years of related experience: Solution pre-sales for business applications and/or SaaS-based company or similar technology.
Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
Solutions pre-sales best practices including but not limited to
discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
Successful track record of competitive displacement.
Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.

Job Responsibility

Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
Engage with the account team to land solution envisioning sessions and business value assessments.
Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
Address solution architecture considerations and competitive objection handling.
Assist in formalizing the customer proposal.
Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
Collaborate with the sales team to understand customer requirements and provide technical expertise during the presales process.
Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
Leads and ensures technical wins for AI driven Dynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Dynamics 365 Customer Insights, and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes, tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.

Fulltime

New

Head of Sales - Korea

This role will be a senior member of Heitman’s global capital raising and invest...

Location

Korea (the Democratic People's Republic of) , Magok

Salary:

Not provided

Heitman

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degree (MBA) and/or professional certification (e.g., CFA) preferred
10–15+ years of relevant experience in capital raising, sales, investor relations, or client-facing roles within real estate private equity, real assets, or alternative investment management firms, or with placement agents or institutional investors
Demonstrated track record of successfully raising capital for real estate or real asset funds and leading fundraising processes through final close
Deep experience building, managing, and expanding long-term relationships with sophisticated institutional investors, particularly Korean pension plans, mutual aid and benefit associations, insurance companies, and sovereign funds
Strong understanding of real estate investment strategies, fund structures, portfolio construction, and performance drivers, with the ability to communicate credibly with senior investment professionals
Proven ability to develop and execute regional fundraising strategies, translating market intelligence and investor feedback into actionable business initiatives
Excellent written and verbal communication skills, with the ability to engage effectively with C-suite executives, senior investment professionals, and internal stakeholders
Strong project management capabilities, including oversight of marketing materials, due diligence processes, and investor communications
Experience leading, mentoring, and developing teams in a collaborative, high-performance environment

Job Responsibility

Lead all capital raising and sales activities for Heitman in Korea, with a primary focus on cultivating new institutional investor relationships and deepening engagement with existing LPs
Serve as the senior relationship manager and primary point of contact for key Korean investors, delivering best-in-class client service and maintaining long-term, trusted partnerships
Develop and execute a Korea-focused fundraising and marketing strategy aligned with Heitman’s global capital formation objectives, incorporating local market dynamics, regulatory considerations, and investor preferences
Drive business development efforts across Heitman’s real estate investment strategies by articulating the firm’s platform, products, performance, and value proposition to prospective and existing investors
Manage the end-to-end fundraising process, including investor outreach, due diligence coordination, fund documentation support, and closing activities
Collaborate closely with global senior leadership, investment teams, legal, compliance, and finance functions to ensure consistent, timely, and accurate investor communications and reporting
Lead and participate in investor meetings, roadshows, portfolio update sessions, and key client events, including annual meetings and bespoke LP engagements
Translate investor feedback and market intelligence into actionable insights to support fundraising strategy, product development, and broader firm-level initiatives
Oversee relationships with external advisors and placement agents in Korea, as appropriate
Act as a senior representative and brand ambassador for Heitman in the Korean institutional investment community

What we offer

Competitive compensation
All of our team members are bonus eligible and participate in a generous annual bonus plan
Leading-edge, human-centric benefits package

Principal Consultant A2 - Infra

Microsoft Industry Solution - Global Center Innovation and Delivery Center (GCID...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Engineering, or related field AND 3+ years leadership experience in relevant area of business. Higher Education Preferred
OR master’s degree in computer science, Information Technology, Engineering, or related field AND 6+ years’ experience in technology solutions, practice development, architecture, consulting, and/or Cloud Infrastructure domain
Highly proficient & solid Customer facing Project experience involving solution design, project envisioning, planning, development, and deployment of complex solutions with minimum of 10 plus years
Must have a proven record of delivering technical solutions
2+ years managing multiple projects or portfolios
1+ year(s) experience leading blended, multidisciplinary teams
Preferred Qualifications: Overall minimum 20+ Year of industry experience
Technical or Professional Certification in Cloud Infrastructure domain
Open to travel domestically and internationally and work with different cultures and customers
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics)

Job Responsibility

AI-First Delivery Leadership: Embed AI-first principles into delivery workflows, leveraging automation and intelligent orchestration where applicable
Lead end-to-end delivery of complex projects, ensuring solutions are scalable, robust, and aligned with client business outcomes
Drive engineering excellence through reusable components, accelerators, and scalable architecture
Oversee technical execution across multiple projects, ensuring adherence to best practices, quality standards, and compliance requirements
Collaborate with clients and internal stakeholders to define strategies, delivery plans, milestones, and risk mitigation approaches
Act as a technical point of contact for clients, translating business requirements into scalable technical solutions
Ensure delivery models are optimized for modern, AI-native execution, including integration of automation and intelligent processes
Ability to step into at risk projects, quickly assess issues, and establish a credible path to recovery or exit
Engineering Excellence: Champion high-quality engineering practices across all delivery engagements
Ensure adherence to coding standards, architectural integrity, and performance benchmarks

Fulltime

Senior Consultant - Infra

Microsoft Industry Solution - Global Center for Innovation and Delivery (GCID) d...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

9+ years of overall IT industry experience
At least 5+ years of hands-on expertise in Azure Infrastructure architecture, design, and operations
Bachelor’s degree in computer science, Engineering, or equivalent professional experience
Mandatory Microsoft Azure Administrator certification (AZ104)
Azure Solutions Architect Expert (AZ305) highly preferred
Terraform Associate certification strongly valued, with proven experience in Infrastructure-as-Code (IaC) automation
Cloud AI certification such as Microsoft Azure AI Fundamentals (AI‑900) or equivalent is a strong advantage
Experience across both application architecture and cloud infrastructure domains
Professional certifications in Delivery Management methodologies (Scrum, Agile, ITIL, Change/Project Management) considered a strong advantage
Proficiency in Python for automation, AI integration, and scripting

Job Responsibility

Design, build, and optimize end-to-end cloud and on-premises infrastructure solutions
Collaborate with customer/partner team of CIOs, other C-level executives, and technical and business decision-makers
Manage risk and Services business goals within engagements
Responsible for technical quality assurance, identification, and mitigation of technical risk
Apply technical experience and industry-specific knowledge to develop solutions
Apply information-compliance and assurance policies
Identify new processes and innovations to help customers or partners build and accelerate capabilities
Identify the best practice approach for a project
Define engagements and opportunities to use Intellectual Property (IP) and address product gaps
Drive new ways of thinking to improve quality, engineering productivity, and responsiveness

Fulltime

Integration Developer

Integration Developer - Hybrid, PA. Hybrid: Remote and on location work as neede...

Location

United States , Philadelphia

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

8+ years proven experience as a Senior developer or similar role with expert knowledge in integrating SAP, Microsoft Dynamics, Azure cloud solutions, and IVR systems and integrations with external systems, specifically in high volume contact center modernization projects
5+ years of hands on expertise in Payment Processing Applications development and maintenance, including newer digital payment methods on projects of various sizes and subject matters is required, but 8+ years’ of experience is preferred
3+ years of experience in backend development using GoLang
3+ years of experience in backend development using .Net
Strong understanding of RESTful API design and decentralized microservices architecture
Experience with containerization tools (Docker, Kubernetes)
Familiarity with cloud platforms (AWS, GCP, or Azure)
Proficiency with ADO, Git and version control workflows
Solid understanding of concurrency, memory management, and performance optimization in Go and .Net
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module

Job Responsibility

Responsible for connecting the different systems, applications, and technologies, including SAP S/4HANA, BRIM, Microsoft Dynamics 365, cloud telephony and IVR, web portals, mobile apps, middleware systems, document storage and retrieval solutions, cloud hosting, and more, to ensure they technically work seamlessly together for best in class performance
Design, develop, and maintain backend services using tools such as .Net, and Go (Golang)
Build and optimize APIs, microservices, and cloud native distributed systems
Collaborate with cross-functional teams to ensure seamless CI/CD pipelines and containerized deployments (Docker, Kubernetes) to deliver high-quality solutions on schedule and within budget
Write clean, maintainable, and well-tested code
Participate in code reviews and contribute to team knowledge sharing
Stay current with .Net, and GoLang best practices and emerging technologies, applying best practices towards leveraging on-demand open APIs
Design and develop scalable and resilient technical architectures to integrate SAP, Microsoft Dynamics, Azure cloud services, IVR systems, and external systems for tolling projects (e.g., payment gateways, backend databases, traffic management systems)
Provide hands-on technical leadership and mentorship to development teams, ensuring adherence to architectural principles, best practices, and industry standards
Utilize deep knowledge of Microsoft government and commercial cloud platforms (Azure) and SAP BRIM to architect solutions that comply with tolling industry regulations and operational requirements

New

Teaching Assistant

This is your opportunity to join a small, independent specialist school, designe...

Location

United Kingdom , Diss, Norfolk

Salary:

20200.00 - 23500.00 GBP / Year

Randstad

Expiration Date

March 03, 2026

Requirements

Relevant SEN experience (personal or work)
Experience (voluntary or paid) working with children and young adults
GCSE Maths and English or equivalent
Eligibility to work in the UK

Job Responsibility

Supporting in the delivery of engaging and interactive lessons and educational activities
Supporting learners with SEN on a 1:1, small group and whole class basis

What we offer

Free onsite parking
School networking events/ social events for teachers
Ready of supply of drinks, chocolate, biscuits and cakes in their welcoming and inviting staff room equally equipped with games, TV's and shared library
Brilliant resources and spacious classrooms/grounds
Career progression opportunities
Fully funded training and qualifications

New

Teaching assistant

This is your opportunity to join a small, independent specialist school, designe...

Location

United Kingdom , Thetford

Salary:

20200.00 - 23500.00 GBP / Year

Randstad

Expiration Date

March 03, 2026

Requirements

Relevant SEN experience (personal or work)
Experience (voluntary or paid) working with children and young adults
GCSE Maths and English or equivalent
Eligibility to work in the UK

Job Responsibility

Supporting in the delivery of engaging and interactive lessons and educational activities
Supporting learners with SEN on a 1:1, small group and whole class basis

What we offer

Free onsite parking
School networking events/ social events for teachers
Ready of supply of drinks, chocolate, biscuits and cakes in their welcoming and inviting staff room equally equipped with games, TV's and shared library
Brilliant resources and spacious classrooms/grounds
Career progression opportunities
Fully funded training and qualifications

Senior Associate, Product Management - Agent Servicing Platform

Capital One

Location:
United States , McLean ▼
Richmond
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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