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The Senior Associate Data Centre Technical Services Systems Integration Specialist at NTT DATA is a developing expert responsible for ensuring client solutions meet SLAs. This role involves installations, troubleshooting, and documentation. Candidates should have a bachelor's degree in IT or Computing and relevant certifications. Experience in data centre operations is essential.
Job Responsibility:
Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required
Requirements:
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, MSA Storage
Dell PowerEdge servers, Unity, PowerStore
VMware Certified Associate VCTA-DVC
Dell Information Storage
Associate - DCA-ISM
Veeam Backup and Recovery and or Veritas Netbackup
Azure Fundamentals
Moderate level of work experience in a technical implementation engineering
Moderate level experience engaging with clients and conducting presentations