CrawlJobs Logo

Senior Associate Corporate Card Support

amgen.com Logo

Amgen

Location Icon

Location:
India , Hyderabad

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

In this vital role you will provide operational support and customer service for Amgen’s global corporate card program. This role is critical to Amgen’s efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients.

Job Responsibility:

  • Process corporate card applications and card account updates, suspensions and closures
  • Respond to customer queries via ServiceNow related to their card account and card transactions
  • Liaise with the card provider to resolve issues
  • Assist with resolution of merchant disputes and credit balance refunds
  • Monitor card accounts for delinquencies and support communications to users
  • Participate in quarterly accounting accruals and data reconciliations

Requirements:

  • Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
  • Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
  • Familiarity with international corporate card programs and provider platforms
  • Strong customer service orientation
  • Attention to detail and process accuracy
  • Ability to identify and suggest improvements to processes
  • Clear and concise communication skills
  • Time management and ability to prioritize tasks
  • Strong customer service mindset

Nice to have:

  • Experience working for a multinational enterprise and with global teams
  • Experience with SAP Concur and ServiceNow
  • Understanding of Expense management policies, procedures, and processes
What we offer:

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Additional Information:

Job Posted:
December 18, 2025

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Associate Corporate Card Support

Senior Associate Corporate Card Administration

In this vital role you will provide operational support and customer service for...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
  • Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
  • Familiarity with international corporate card programs and provider platforms
  • Strong customer service orientation
  • Attention to detail and process accuracy
  • Ability to identify and suggest improvements to processes
  • Clear and concise communication skills
  • Time management and ability to prioritize tasks
  • Strong customer service mindset
Job Responsibility
Job Responsibility
  • Process corporate card applications and card account updates, suspensions and closures
  • Respond to customer queries via ServiceNow related to their card account and card transactions
  • Liaise with the card provider to resolve issues
  • Assist with resolution of merchant disputes and credit balance refunds
  • Monitor card accounts for delinquencies and support communications to users
  • Participate in quarterly accounting accruals and data reconciliations
What we offer
What we offer
  • Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Read More
Arrow Right

Senior Risk Associate, Card & Expense

The Payment and Travel Solutions (PATS) team at Capital One is seeking a dedicat...
Location
Location
United States , McLean; Richmond
Salary
Salary:
87700.00 - 110100.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or military experience
  • At least 2 years of experience in Accounting OR Finance OR a combination
  • 3+ years of experience in Business Process Management, or Project Management, or Relationship Management or Risk Management or a combination
  • 1+ year of experience in Corporate Travel and Expense or Corporate Card Management
  • 1+ year of experience in Change management
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  • Previous experience in Microsoft Office or G-suite
  • Strong communication and presentation skills
Job Responsibility
Job Responsibility
  • Oversee daily activities related to corporate card issuance, credit limit management, expense report submission and approvals
  • Monitor expense activity through Finance System and card reporting tools, highlighting themes and trends for LOBs and/or back-office support teams through regular reporting and interactions
  • Identify, implement and execute corporate card and expense process controls - ensuring a well-managed end-to-end process, while driving issue resolution/risk mitigation activities
  • Identify, prioritize and lead process improvement work to streamline the user experience
  • Use data analytics and reporting to provide transparency to senior leadership on process needs and health
  • Coordinating work between multiple areas and working on multiple projects simultaneously
  • leveraging/influencing business partners to drive results
  • Track and resolve process breakdowns, providing transparency on impact to leadership and customers
  • Develop and maintain formal process documentation including procedures
  • Act as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
What we offer
What we offer
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Fulltime
Read More
Arrow Right

Senior Associate, Card Accounting

As a Senior Associate in Card Accounting at Capital One, you will get a front ro...
Location
Location
United States , McLean; Richmond
Salary
Salary:
96500.00 - 110100.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree or military experience
  • At least 1 year of experience in accounting or external financial reporting or audit or finance, or a combination
Job Responsibility
Job Responsibility
  • Prepare and review accounting-related activities, such as journal entries and reconciliations, and support and prepare external SEC and regulatory reports, including documentation and presentation of results to management and senior leadership
  • Ensure accounting and reporting practices and documentation are performed in accordance with corporate policies and procedures
  • Perform analytics and reporting of financial performance for key stakeholders and management
  • Participate in key corporate projects such as technology and data transformation, process improvement, and business initiatives
  • Collaborate with partners to resolve issues and stay connected on process or product changes
  • Provide ad hoc analysis to management and assist with technical accounting research on new business initiatives
  • Provide support for audit, risk and compliance groups when necessary
What we offer
What we offer
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right
New

Customer Care Senior Associate

The Customer Care Specialist (Tier 1) role involves managing inbound calls from ...
Location
Location
Philippines , Quezon City
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills, both verbal and written
  • Fluent in English
  • Demonstrated analytical and problem-solving skills
  • Demonstrated ability to work within time constraints
  • Working knowledge of PCs and strong keyboarding skills (min 25 wpm with an accuracy of 95%)
  • Positive attitude and demonstrated ability to perform in a team-based environment
  • Professional and pleasant telephone manner
  • Must have flexibility and willingness to work rotational shifts, including overnights and weekends
  • Experience working in a call center environment specifically in a customer service role
Job Responsibility
Job Responsibility
  • Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support
  • Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner
  • In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system
  • Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry
  • Adhere to established escalation procedures when mitigating complaints/escalations on the first contact
  • Remain current on program information and business initiatives, as well as corporate products and processes
  • Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions
  • Fulfill customer brand expectations in a manner that complies with policies, practices, and procedures
  • Accurately complete appropriate documentation for each transaction
  • End each call by completing all required activity in order to fulfill customer requests
  • Fulltime
Read More
Arrow Right

Customer Care Senior Associate

As a Customer Care Associate, you will manage inbound customer calls regarding c...
Location
Location
Philippines , Quezon City
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills, both verbal and written
  • Fluent in English
  • Demonstrated analytical and problem-solving skills
  • Demonstrated ability to work within time constraints
  • Working knowledge of PCs and strong keyboarding skills (min 25 wpm with an accuracy of 95%)
  • Positive attitude and demonstrated ability to perform in a team-based environment
  • Professional and pleasant telephone manner
  • Must have flexibility and willingness to work rotational shifts, including overnights and weekends
  • Experience working in a call center environment specifically in a customer service role
  • Previous Financial Services experience would be considered an asset
Job Responsibility
Job Responsibility
  • Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support
  • Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner
  • In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system
  • Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry
  • Adhere to established escalation procedures when mitigating complaints/escalations on the first contact
  • Remain current on program information and business initiatives, as well as corporate products and processes
  • Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions
  • Fulfill customer brand expectations in a manner that complies with policies, practices, and procedures
  • Accurately complete appropriate documentation for each transaction
  • End each call by completing all required activity in order to fulfill customer requests
Read More
Arrow Right
New

Bpo customer care senior associate

The Senior Customer Care Associate will manage inbound customer calls related to...
Location
Location
Philippines , Quezon City
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills, both verbal and written
  • Fluent in English
  • Demonstrated analytical and problem-solving skills
  • Demonstrated ability to work within time constraints
  • Working knowledge of PCs and strong keyboarding skills (min 25 wpm with an accuracy of 95%)
  • Positive attitude and demonstrated ability to perform in a team-based environment
  • Professional and pleasant telephone manner
  • Must have flexibility and willingness to work rotational shifts, including overnights and weekends
  • Experience working in a call center environment specifically in a customer service role
  • Previous Financial Services experience would be considered an asset
Job Responsibility
Job Responsibility
  • Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 & 2 online support
  • Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner
  • In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system
  • Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry
  • Adhere to established escalation procedures when mitigating complaints/escalations on the first contact
  • Remain current on program information and business initiatives, as well as corporate products and processes
  • Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions
  • Fulfill customer brand expectations in a manner that complies with policies, practices, and procedures
  • Accurately complete appropriate documentation for each transaction
  • End each call by completing all required activity in order to fulfill customer requests
Read More
Arrow Right

Senior Manager, Internal Investigation

The Department of Investigations is a subgroup of the Global Safety & Security (...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. degree and/or relevant experience
  • At least 8 years of progressive Investigation or Audit experience
  • Identifying and analyzing case evidence before constructing an effective interview plan
  • Investigative interview skills within local employment law requirements
  • Experienced undercover investigation/project management skills
  • Demonstrated hotel operations/management experience
  • Strong operational experience in Asia Pacific including Greater China
  • Ability to read, write and communicate fluently in both English & Mandarin
  • Demonstrated investigative development skills
  • In-depth knowledge of Internal Investigations services
Job Responsibility
Job Responsibility
  • Manage or directly provide specific investigative services, projects and information
  • Manage outside vendors for undercover investigations
  • Influence internal management regarding employment actions resulting from theft, drug abuse, fraud or serious misconduct
  • Provide on-site closure of investigations to legally defendable conclusions
  • Manage or deliver technical, legal and communication requirements for covert electronic video surveillance
  • Access and manage process of publicly held information for due diligence analysis
  • Provide direct on-site unit assistance for property specific investigations
  • Gather and coordinate information
  • Provide technical expertise in investigative interviews
  • Respond to and support MI requests for specialized investigative direction
  • Fulltime
Read More
Arrow Right
New

1:1 teaching assistant (ta)

Do you dream of working in a school with interactive, fun and creative learning?...
Location
Location
United Kingdom , Worthing
Salary
Salary:
19855.00 - 23283.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 10, 2026
Flip Icon
Requirements
Requirements
  • 6-12 months teaching assistant experience or equivalent (desirable)
  • Maths and English GCSE or equivalent (desirable)
  • Eligibility to work in the UK
Job Responsibility
Job Responsibility
  • Supporting KS1- KS2 learners on a 1:1, small group and classroom basis
  • Communicating with parents and carers over pupils' progress and participating in departmental meetings, parents' evenings and whole school training events
What we offer
What we offer
  • Free Hot meals and lift share
  • Modern resources and equipment including interactive whiteboards and ipads
  • Superb and spacious classrooms and grounds
  • There is lots of room for progression in the roles, from senior teaching assistant to skill development and other areas to branch into (therapies, inclusion support etc.)
Read More
Arrow Right