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Atlassian is seeking a Senior Accounts Receivable Specialist to join their AMER Collections Team in Manila, Philippines. This is a remote position, requiring night shift availability. Responsibilities include managing collections, resolving disputes, handling billing platforms, and supporting audit requirements, among others. Applicants should have more than 5 years of relevant experience, a Bachelor's degree in Accounting, and advanced Microsoft Excel skills.
Job Responsibility:
Perform customer collection procedures on outstanding receivables and manage dunning reminders
Monitor and review the Accounts Receivable Aging report to assist Team Leader in ensuring timely collections
Take all necessary action to recover payments from a delinquent accounts
Provide weekly collection update to communicate to management the upcoming payments, disputes, and potential write-offs
Resolve customer’s/partner’s billing disputes, issues, and requests
Work closely with customers and partners to ensure all cash receipts are accounted for correctly
Assist Team Leader in providing appropriate action on escalations
Propose payment plans for the Management review
Responsible in the creation of Pay on Account Statements and submission of Invoices to customers/partners as well as registration of the account to various billing platforms
Maintain the targeted Days Sales Outstanding in line with the company’s goals and KPI
Prepare monthly and quarterly Accounts Receivable subsidiary and general ledger reconciliation, Accounts Receivable Aging Analysis, Bad Debts Provisioning and Accounts Receivable Flux Analysis
Ensure completion of audit support requirements
Assist in all other operational activities like manual invoicing, cash application, customer refunds, and bank reconciliation and creation of journal entries
Assist in other miscellaneous projects as needed to support the Accounts Receivable Team
Assist in maintaining department goals and other goals as may be deemed necessary by management
Evaluate processes and initiate improvements to increase operational efficiency
Partner with the Management in the training and development of the team members
Be a team player and be willing to take on other responsibilities that may be assigned to you
Perform other related functions as required and instructed
Requirements:
Have more than 5 years of experience as an Accounts Receivable Specialist (preferably Collections functions)
Has a Bachelor's degree in Accounting
Excellent written and verbal communication and problem-solving skills
Your organizational skills are superb and you manage time well
Have worked previously with a multinational company, preferably in a public company environment (SOX)
Advanced Microsoft Excel skills
Experience with ERP systems (SAP, Oracle, Netsuite, etc.) preferred
Are highly analytical and strategic – emphasis on automation, and constant improvement
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