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Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’. Reporting to the Special Educational Needs Coordinator (SENCO) in Student Services Departments, serves as the central point of contact for the administrative duties associated with the Special Educational Needs and Disabilities (SEND) department. Working under the guidance of SENCO Support Staff and the SENCO, the role will contribute to the coordination, documentation, and monitoring of SEND support for learners across apprenticeships and other funded programmes. The role supports compliance with SEND legislation, funding requirements, and inspection readiness and expectations, while ensuring learners with additional needs receive timely, appropriate, and well-documented support.
Job Responsibility:
Assist with the maintenance of accurate, confidential SEND learner records, including support plans, assessments, and evidence of reasonable adjustments
Support the enrolment and induction process for learners with identified or emerging SEND needs
Update the learner management system (MIS) with SEND-related information under supervision
File, scan, and organise SEND documentation in line with GDPR and organisational policies
Provide day-to-day administrative support to the SENCO and SENCO Support Staff
Assist with scheduling and recording SEND reviews, progress meetings, and annual reviews (where applicable)
Prepare documentation and learner packs for SEND meetings and reviews
Support follow-up actions from SEND reviews and interventions
Act as an initial administrative contact for SEND-related queries, referring matters appropriately
Communicate professionally with learners, parents/carers, tutors, assessors, employers, and external agencies
Assist in liaising with Local Authorities regarding EHCP documentation and evidence requirements
Support internal communication to ensure reasonable adjustments are shared with delivery staff
Support the monitoring of SEND learner progress, attendance, and interventions
Assist in preparing reports and data for internal quality reviews and inspections
Ensure SEND documentation contributes to compliance with Ofsted, DfE, Welsh Government, and internal quality standards
Support audit and inspection preparation by ensuring records are accurate and up to date
Support the wider Quality or Support Services team as required
Contribute to continuous improvement of SEND administrative systems and processes
Carry out other duties as appropriate to the role
Requirements:
You must not currently hold a Level 3 in Business administration
You must have the right to work in the UK, and a valid residency status to apply for this apprenticeship
Helpful, patient, and learner-focused approach
Professional and approachable manner
Ability to work under guidance and follow procedures
Commitment to equality, diversity, and inclusion
Reliability and willingness to take responsibility
What we offer:
26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Home & Tech schemes
Enhanced Family Leave
Paid Volunteer day each year
Early Finish Fridays on the last Friday of every month
Student / Teacher Discount
Uniform
Electric Car charging points (Head Office)
Free fruit, Coffee and Tea (Head Office)
Onsite Shower (Head Office)
Prayer room on request or list of nearest available places of worship (Head Office)