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Security Support Services Engineer

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NTT DATA

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Location:
India , Kolkata

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Security Support Services Engineer (L3) is a senior role at NTT DATA, focusing on the architecture and management of load-balancing solutions. The SLB & GSLB L3 Engineer is a senior subject matter expert responsible for the architecture, deployment, and operational management of mission-critical load-balancing solutions. This role requires extensive experience with F5 BIG-IP LTM and GTM, or similar platforms, in a highly regulated and performance-sensitive banking environment. The engineer will provide advanced L3-level support, lead complex projects, and ensure the resilience and security of traffic management systems.

Job Responsibility:

  • Design, implement, and maintain F5 BIG-IP solutions, including LTM for SLB and GTM for GSLB, adhering to industry best practices
  • Act as the Level 3 escalation point for complex F5 and application-related issues
  • Perform advanced configuration tasks such as creating and modifying virtual servers, pools, health monitors, profiles, and iRules
  • Plan and execute software upgrades, patches, and hotfixes for F5 BIG-IP appliances
  • Conduct performance analysis and capacity planning for the F5 infrastructure
  • Expertise in implementing global server load balancing (GSLB), familiarity with WebSocket and gRPC protocols
  • Work closely with application development, network, and security teams to understand requirements and implement solutions
  • Maintain network and security architecture diagram and review and update the based-on changes
  • Provide the suggestions for any enhancements/changes that can enhance the security posture and/or add business value to the delivery framework
  • Shall analyze incidents independently & identify root cause and act for containment and remediation
  • Provides engineering analysis and architectural design of technical solutions

Requirements:

  • 6-8 years’ relevant experience (Total Experience-8-10 Years)
  • BE/B-Tech/BCA or master’s degree in CS/IT
  • CCNP (R&S) + OEM F5 Certified Technical Specialist (F5-CTS) certifications
  • Expert-level, hands-on experience with F5 BIG-IP (LTM, GTM) or Citrix NetScaler
  • Experience with F5 BIG-IP in a regulated environment
  • Experience with F5 BIG-IP (LTM, ASM), (HTTP/HTTPS, REST APIs), (OWASP Top 10, DDoS)
  • Sound analytical and troubleshooting skills
  • Good Team Management and co-ordination skills
  • problem-solving abilities, capable of making critical decisions under pressure

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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