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Want to make something extraordinary? Come make it at IKEA. We’re opening our first store in Aotearoa. This is your chance to become part of the IKEA whānau and be part of something historic from day one. Together with all our co- workers, we’re on a mission to create a better every day for the many people. Now, we’re preparing to bring that mission to the many Kiwis! Because we know that great ideas can come from anywhere, everyone has the potential to make a real impact at IKEA. Whether you're a creative thinker, a problem solver, or someone who loves helping others, there’s room for you to grow here. Now it's your turn to help assemble our story in Aotearoa.
Job Responsibility:
Being the friendly first point of contact for visitors, contractors, and co-workers, while managing access to and from the store
Provide administrative support for risk prevention and compliance tasks, including audits, incident reporting, database management, and filing
Monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms, and initiating emergency response procedures where required
Assist in ensuring the store is compliant with all IKEA and local rules, guidelines, and legislative requirements, to protect our assets and the IKEA brand
Assist with the response and management of emergency situations and safety incidents
Support a Risk & Compliance culture by developing leadership and conscious approach in identifying and implementing systems to detect, analyse and reduce business loss, financial impact, prevent incidents and accidents in the store
Collaborate with internal stakeholders to ensure that health, safety, and security standards are met across all departments
Ensuring relevant and regular feedback for all reported cases to the respective issuers. Be the main contact partner for all reported cases issued by external/internal stakeholders of the unit
Supporting with internal FM-related checks and reviews as well as participate in internal and external audits and certification
Together with your Facilities Management colleagues, you will be on a rotating roster that includes evenings & weekends to ensure coverage for the IKEA store & external warehouse
Requirements:
A valid license to work in the security industry and First Aid & CPR certifications is required for this role
Strong customer focus, ensuring we keep the customer in mind no matter what we do
A passion for creating a safe and secure working environment and a commitment to leading by example
Strong verbal communication skills, with the ability to stay calm and deliver clear instructions during emergencies
Proven ability to manage multiple tasks and handle ad hoc requests while maintaining daily responsibilities
Experience with regular use of computers, IT systems, completing administrative and reporting tasks while adhering to deadlines
Ability to work independently and collaborate effectively within a team
A proactive, problem-solving mindset with a focus on continuous improvement
What we offer:
5 weeks of Paid Annual Leave, Parental Leave Pay, and more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% discount for co-workers
Affordable, nutritious meals with complimentary drinks in our co-worker restaurant
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