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Security Operations Center Operator

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Allied Universal®

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Location:
United States, Doral, Florida ▼

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Category:
-

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Contract Type:
Not provided

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Salary:

17.95 USD / Hour
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Job Description:

Allied Universal® is hiring a Security Operations Center Officer. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments.

Job Responsibility:

  • Alarm monitoring
  • CCTV monitoring
  • Camera Survey
  • Answering phones
  • operate IP based telephone system
  • Radio Dispatch
  • use multi-channel communications
  • Radio and call logging
  • Incident Report issuance and collection
  • Operations support, routing of call information to the appropriate units for handling
  • Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
  • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems
  • Process and evaluate information received from all available sources and respond with the appropriate communication and dispatch procedures
  • Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)
  • Monitors all security, communications and fire/life safety systems and is the liaison between all security departments
  • Responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room
  • Responsible for competing task work orders for all maintenance needs reported

Requirements:

  • Must possess a high school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Demonstrated analytic and critical thinking skills and ability to prepare reports
  • Ability to prioritize workload based on urgency
  • Demonstrated important level of competency with advanced computer systems (e.g., hardware, software, and networks)
  • Ability to communicate effectively with IT and Security Systems professionals
  • Demonstrated ability to operate radio, telephone equipment, and/or console monitors
  • Ability to adapt to a dynamic work environment while working under pressure
  • Minimum 1+ years Dispatch Experience
  • Must have a Class “D” license
What we offer:
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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