Security & Loss Prevention Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Italy, Florence

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.

Job Responsibility:

Manages the daily functions of the department to ensure protection of property assets, associates, guests and property
Maintains logs, certifications and documents required by law and Standard Operating Procedures
Trains staff in established emergency procedures and implements accident and fire prevention procedures
Assists the Director of Engineering in administering fire prevention programs and emergency preparedness
Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process
Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times
Comply with applicable federal, state and local law and safety regulations
Follow proper key control guidelines in loss prevention and in the property
Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional
Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system
Follow Duty of Care process for the protection of guests and associates
Follows up on all unusual activities in and around the property that would impair the well being of guests and associates
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
Implements action plans to monitor and control risk
Monitors all unusual activities in and around the property that would impair the well being of guests and associates
Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities
Oversees and guides the efforts of the Accident Prevention Committee
Oversees first aid program for guests and associates
Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases

Requirements:

High school diploma or GED
4 years experience in the security/loss prevention or related professional area
OR 2-year degree from an accredited university in Criminal Justice or related major
2 years experience in the security/loss prevention or related professional area

Nice to have:

Professional Demeanor
Problem Solving and Decision Making
Adaptability
Driving for Results
Building and Contributing to Teams
Coworker Relationships
Customer Relationships
Fostering Inclusion
Talent Management
Technical Acumen
Emergency Response
Investigations/Reports
Security/Loss Prevention
Basic Computer Skills
Mathematical Reasoning
Oral Comprehension
Reading Comprehension
Writing

What we offer:

Equal opportunity employer
Non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Additional Information:

Job Posted:
July 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Security & Loss Prevention Manager