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Security Event Control Room Operator

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ACES Group

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Location:
Australia, Sydney

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Event Control Room Operator in a dynamic, event-based environment, you'll be at the heart of safety and coordination across some of Sydney's largest and most high-profile venues. Every decision you make will help protect people, secure assets, and keep operations running smoothly. This is a high-responsibility role for someone who can juggle multiple priorities, thrives under pressure, and takes pride in following process with precision.

Job Responsibility:

  • Monitor live operations via CCTV and integrated security systems, ensuring strict compliance with SOPs
  • Respond quickly and calmly to alarms, incidents, and emergencies, escalating as required
  • Coordinate emergency response, providing accurate, timely information to on-ground teams and stakeholders
  • Manage access control to restricted areas, ensuring only authorised personnel are admitted
  • Produce accurate reports and incident logs that capture essential details and support accountability
  • Maintain operational readiness by checking and managing critical equipment and systems

Requirements:

  • Holds a current NSW 1A Security Licence (minimum 12 months)
  • Proven Event Control Room Operator experience
  • Excels at report writing, record-keeping, and detail accuracy
  • Communicates clearly and remains composed in fast-moving or emergency situations
  • Can work confidently with established procedures and adapt to real-time updates
  • Flexible and committed to a 24/7 rotating roster, including nights, weekends, and public holidays
  • Ability to pass a LLND (Language, Literacy, Numeracy and Digital) test
  • A current First Aid and CPR certificate
  • A valid Full NSW Driver’s Licence
  • A Current NSW RSA Card

Nice to have:

Additional certifications (or willingness to obtain): Traffic Control, White Card, Fire Warden and Chief Warden

What we offer:
  • Internal RTO offers pathways to help you gain skills and qualifications
  • Company values contribution and offers long term careers
  • Equal opportunity employer committed to workforce inclusion and diversity

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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