Secretarial Team Leader

• Deliver comprehensive and proactive secretarial support to assigned fee earners
• Act as a key communication point between secretarial staff, Department Manager, and Secretary Co-ordinator
• Monitor and enhance secretarial processes and working practices
• Manage sickness absence and performance in line with company policies
• Ensure appropriate support levels by monitoring workflow and managing holiday cover
• Lead recruitment for new secretarial staff as required
• Conduct formal reviews, setting SMART objectives aligned with team and firm priorities
• Identify and coordinate individual and group training needs
• Collaborate with Secretarial Co-ordinators and CMT Managers on wider departmental projects and initiatives
• Work closely with the Department Manager to proactively address issues
• Deputise for the Secretary Co-ordinator when needed
• Perform other reasonable duties as required

• Previous experience as a Secretarial Team Leader in Legal is essential
• A confident and professional approach when interacting with colleagues at all levels
• Strong communication skills, with the ability to provide feedback and navigate challenging conversations
• A positive, supportive attitude toward team wellbeing and development
• Reliability and a conscientious work ethic, modelling high standards for others
• A commitment to delivering excellent client care
• A collaborative mindset, with a focus on building strong interdepartmental relationships

Excellent Benefits