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SDN Technical Support Specialist

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Vodafone

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Location:
Egypt , Giza

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a skilled SDN Technical Support Specialist to provide advanced technical assistance for Software Defined Networking (SDN) solutions. This role involves troubleshooting, incident resolution, and ensuring optimal network performance across global environments. You will collaborate with cross-functional teams to maintain service reliability and deliver exceptional customer experience.

Job Responsibility:

  • Deliver expert-level technical support for SDN platforms and related network technologies
  • Diagnose and resolve complex incidents within agreed SLAs
  • Collaborate with engineering teams to implement fixes and enhancements
  • Monitor network health and proactively identify potential issues
  • Document solutions and contribute to knowledge base for continuous improvement

Requirements:

  • Strong understanding of SDN concepts, protocols, and architecture
  • Hands-on experience with SDN controllers and virtualised network functions
  • Proficient in troubleshooting network issues and root cause analysis
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced, global environment
What we offer:
  • Opportunity to work on cutting-edge SDN technologies in a global organisation
  • Exposure to large-scale network environments and innovative projects
  • Collaborative culture that values learning and growth

Additional Information:

Job Posted:
January 21, 2026

Work Type:
Hybrid work
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