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We are seeking a pragmatic, outcome-driven Scrum Master to embed effective agile ways of working across our technology delivery teams. This role isn't about enforcing a rigid framework; it’s about creating clarity, flow, and delivery confidence in a fast-paced environment with competing priorities. You will act as a facilitator and coach, ensuring agile practices support delivery rather than slowing it down. We value lightweight, flexible agility over heavyweight frameworks like SAFe or Nexus.
Job Responsibility:
Facilitate sprint planning, stand-ups, and retrospectives to drive focus
Help teams plan realistically while balancing delivery with ongoing support and unplanned demands
Use metrics (cycle time, throughput, health) to identify bottlenecks
Improve estimation and backlog hygiene in partnership with Product and Delivery roles
Support teams in self-organizing while maintaining discipline
Coach individuals on agile behaviors and facilitate constructive conversations when pressure is high
Act as a bridge between delivery teams and leadership, translating business priorities into workable plans and surfacing risks early
Requirements:
Proven experience as a Scrum Master in live production environments
Expert at helping cross-functional teams (Engineering, QA, Product) manage mixed workloads of new features and operational support
Strong ability to challenge constructively, influence without authority, and build trust with both technical and non-technical stakeholders
Working knowledge of Kanban and Scrum metrics (velocity, cycle time) to improve team flow
Comfortable avoiding 'waterfall-lite' ceremonies and rigid governance in favor of outcome-driven agility
Degree or equivalent professional experience in Technology, Engineering, or Delivery Management