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The SAP Solution Manager Consultant role involves ensuring effective system monitoring and troubleshooting issues related to SAP Focused Run. Solman team involves working on issues reported in the different tickets based on their priority and the task type - EWA, Reintegration scenarios, DNS migration, HANA in place, Maintenance planner.
Job Responsibility:
Ensure System monitoring is in place
Perform checks when alerts are triggered in mass, or no alerts are triggered as per the troubleshooting guide
Handling DATA SUPPLIER ISSUES
Handling EWA issue
Ensure correct Monitoring Configuration and perform Troubleshooting
Make sure availability of Monitoring for Data in FRUN
Enable/Disable monitoring for various system types
Uploading data to Maintenance Planner (MP) and troubleshooting MP related issues
Re-integration for all scenarios
Ensure correct monitoring configuration after DNS Migration
Decommissioning of host/system/Customer Network
Monitoring Re- Integration according to the available guidelines
Responsible for solving issues regarding: Maintenance planner
LMDB entries
EWA report generation
Diagnostic agent issues
Metric related
Requirements:
3 to 8 years of relevant experience in SAP solution manager administration (FRUN - SAP Focused Run)
Good communication skills to handle bridge calls with clients