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Sap consultant

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NTT DATA

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a skilled SAP Consultant with strong Basis knowledge and experience in installations and migrations. The ideal candidate will understand ECS support tools and be capable of troubleshooting and documenting processes. A Bachelor's degree in Computer Science or Information Technology is required. Join our fast-paced team and contribute to transforming SAP solutions into value.

Requirements:

  • Strong Basis knowledge (NetWeaver etc) with experience in Installations and migrations
  • Understand the SAF Basis Team functioning and process model
  • Knowledge ECS support tools - LVM, SPC, JIRA, CRT, Customer Launch Pad, Service Now, TIC etc
  • Develop a deep understanding of the Enterprise Cloud solution architecture and productization model along with the tools within 6-8 months of onboarding
  • Associate should be capable of delivering the targets in Scope of work
  • Know the point of contact in each team for issue resolution
  • Capable to independently troubleshoot, reproduce, determine the root cause for repetitive issues
  • Write KBA's (Knowledge Based Article) describing workarounds
  • Create reporting: SPC ticket trend and root causes per week
  • Roll-out procedure changes to/within SAF colleagues per SPC release
  • Provide consolidated feedback from SAF colleagues/Operations to PO
  • Maintain documentation of manual tasks
  • Support during procedure executions
  • Document update know-how
  • Major team involved in solving productive tickets for topic area
  • Be familiar with Problem record process
  • Work on problem records as problem processor or problem coordinator
  • Know how to maintain E2E service automation (service definition/ mapping / routing…)
  • Conduct the KBA training
  • Bachelor's degree in Computer Science or Information Technology

Additional Information:

Job Posted:
February 16, 2026

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