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Sap Ams Project Manager

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LeverX

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Salary:

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Job Description:

LeverX is looking for an SAP AMS Project Manager to oversee and manage the delivery of SAP Application Management Services.

Job Responsibility:

  • Lead the SAP AMS team to provide support, maintenance, and enhancements for SAP modules (e.g., FI/CO, MM, SD, PP, HCM, etc.)
  • Manage end-to-end incident, problem, and change management processes
  • Ensure service-level agreements (SLAs) and KPIs are consistently met or exceeded
  • Serve as the primary point of contact for business users, IT stakeholders, and external vendors
  • Coordinate with SAP functional and technical consultants to resolve complex issues and implement improvements
  • Monitor system performance, analyze recurring issues, and drive root cause analysis
  • Plan and manage minor enhancements, break-fix work, and service requests
  • Facilitate knowledge transfer, documentation, and training for support teams
  • Continuously assess AMS delivery efficiency and implement best practices for service optimization
  • Participate in governance meetings, prepare reporting dashboards, and support audits/compliance requirements

Requirements:

  • 1-3 years of experience in a relevant position
  • SAP certification(s) in relevant modules or project management
  • Experience with SAP S/4HANA environments
  • Familiarity with tools like Solution Manager, ServiceNow, JIRA, or similar ITSM platforms
  • Prior experience in managing AMS transitions and hypercare support phases
  • Solid understanding of ITIL processes and AMS best practices
  • Good communication skills
  • Excellent troubleshooting and problem-solving skills
  • Strong leadership skills, deep technical understanding, and excellent stakeholder management to ensure smooth post-implementation support and operational excellence
  • English - Upper-Intermediate or higher

Additional Information:

Job Posted:
January 05, 2026

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