Salesforce Technical Analyst, Robert Half

Robert Half

Location:
United States, Fort Washington

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Not provided

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Job Description:

We are looking for a skilled Salesforce Technical Analyst to join our team in Fort Washington, Pennsylvania. In this long-term contract role, you will play a critical part in enhancing and maintaining our Salesforce platform to support key business functions, including matter management, contract lifecycle management, and sustainability initiatives. This position offers the opportunity to collaborate with multiple business teams and make a significant impact on our real estate and asset management operations.

Job Responsibility:

Analyze current business processes to identify opportunities for improvement and document functional requirements
Define and validate measurable acceptance criteria to align with business objectives and stakeholder expectations
Collect and interpret data to create insightful reports and dashboards for informed decision-making
Communicate effectively with stakeholders to gather requirements, provide updates, and facilitate workshops
Manage and configure Salesforce environments, including user management, security settings, and data integrity
Design and implement custom Salesforce applications using tools such as Lightning App Builder and Flow Builder
Integrate Salesforce with third-party applications, including DocuSign, Litify, and SharePoint, to streamline workflows
Develop and maintain key artifacts, such as solution review presentations, user stories, and integration diagrams
Collaborate with the Salesforce Architect to support initiatives within the Legal Pod
Implement automation solutions to enhance operational efficiency and manage custom objects, fields, and workflows.

Requirements:

Minimum of 3 years of experience with Salesforce implementation, configuration, and data migrations
Proven experience with at least one project related to matter management, contract lifecycle, or e-signature solutions
Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders
Familiarity with project management methodologies, such as Waterfall or Scrum, and tools like Jira or Workfront
Proficiency in defining and managing technical acceptance criteria based on business requirements
Salesforce certifications, including Admin and App Builder, are required
additional certifications like Business Analyst or Sales Cloud are preferred
Excellent organizational skills and the ability to simplify complex topics into actionable insights
A commitment to continuous learning, particularly within the Salesforce ecosystem, and adaptability to various communication styles.

Nice to have:

Additional Salesforce certifications like Business Analyst or Sales Cloud preferred
Familiarity with tools like Jira or Workfront.

What we offer:

Access to top jobs, competitive compensation and benefits, and free online training
Medical, vision, dental, and life and disability insurance
Eligibility to enroll in the company 401(k) plan.

Additional Information:

Job Posted:
April 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Salesforce Technical Analyst