Salesforce Solutions Architect Job at NTT DATA (Pune)

Salesforce Solutions Architect

NTT DATA

Location:
India , Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Salesforce Solutions Architect will be responsible for designing and implementing Salesforce solutions, particularly focusing on Agentforce projects. The ideal candidate should have at least 5 years of experience in Salesforce project delivery, with strong knowledge of Agile methodologies and tools like Jira and Confluence. A bachelor's degree in a relevant field is required, along with Salesforce certifications. The role demands excellent communication, collaboration, and problem-solving skills, with a focus on delivering high-quality solutions.

Job Responsibility:

Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions
Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
Understand and articulate when and how to use declarative vs. developer tools and solutions
Support the technical implementation of Salesforce solutions, ensuring high-quality delivery, adherence to timelines, and alignment with architectural standards
Designing solutions that account for large data volumes and data privacy needs
Reviewing and recommending the best solution for the requirements and articulating trade-offs
Contribute to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks
Formulate and maintain Salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
Provide direction to development teams regarding data modeling, sharing and security, and automation
Participate in grooming and refinement of the Salesforce product backlog in liaison with stakeholders on the project
Provide guidance on user story writing style, ensuring success and acceptance criteria are defined for each story
Describe and illustrate designs with appropriate justifications

Requirements:

At least 5 years’ experience in a leading role in solutioning and delivering Salesforce projects using Agentforce, Sales Cloud, Service Cloud, Experience Cloud
Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence
Experience with large data integration and migration activities within Salesforce projects
Demonstrated hands-on experience providing design and direction on initial Salesforce cloud implementation(s)
Bachelor’s degree or professional qualification in Information Technology, Business, Computer Science, or a similar field of study
Salesforce Certifications: Administrator, Platform Dev I, Platform App Builder, Agentforce Specialist
Demonstrated ability with implementation and integration of Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, system integrations (Boomi, MuleSoft, etc.), and advanced reporting and analytics (CRMA, Tableau, etc.)
Excellent interpersonal and organizational abilities
Ability to communicate successfully with both technical and non-technical customers
Ability to self-start and effectively operate within a complex, dynamic environment
Excellent collaboration skills
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software

Nice to have:

Experience in Agentforce Automotive Cloud, Financial Services Cloud, or other Industries Cloud strongly preferred
Experience working in the Finance industries
Salesforce Certifications of Consultant, Architect or Sharing and Visibility Architect

Additional Information:

Job Posted:
January 26, 2026

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