Salesforce Project Manager Jobs

Salesforce Project Manager

Perfaware

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Salesforce Project Manager role is pivotal in managing projects that utilize the Salesforce platform, ensuring that every phase from planning to execution is handled with expertise. The role is highly collaborative and will need to work closely with account and technology teams to deliver quality solutions to our customers. A Salesforce Project Manager is key in managing projects focused on Salesforce applications and platforms. They oversee all aspects of the project lifecycle, from initial concept through to completion, ensuring that Salesforce solutions meet business needs and are delivered on time and within budget.

Job Responsibility:

Manage Salesforce project implementation and adoption, including testing and training, working closely with Delivery managers, Partners, and other organizational units such as Dev, QA, Operations, and external IT partners
Manage customer-facing requests from both internal and client stakeholders, including standard service requests, change management requests, support incidents, and problem resolution
Establish common goals across multiple teams, and define useful metrics and reporting to track team performance
Manage milestones, timelines, and deliverables across multiple teams
Lead teams of software developers and testers through the completion of all phases of the project
Act as the primary point of contact for Salesforce-related issues, including initiating and tracking support incidents and calls, leading issue resolution, and escalating complex issues as needed
Maintain records of Salesforce usage and performance metrics
Prepare reports using Salesforce and related software tools
Develop and maintain Salesforce standards for reference by the internal team and clients
Develop and document knowledge articles for internal clients
Produce deliverables as directed by project sponsor and management in alignment with each engagement’s Statement of Work
Report to project sponsor, management, and stakeholders –using meeting minutes, action logs, risk registers, milestone attainment reports, and status reports
Escalate risks and issues to keep projects on track and within budget
Participate in the Salesforce community, including user groups and conference attendance, in collaboration with other team members
Work in EST or PST time zones flexibly depending on client projects
Identify and communicate lessons learned and incorporate prior lessons learned as best practices into projects

Requirements:

Minimum of 8 years experience leading projects within a technical environment
Minimum of 3 years experience leading projects in an Agile development environment as a Scrum Master or Tech lead
Minimum of 5 years experience across Retail /CPG /Distribution sectors and IT Consulting services firms
Proficiency in Project Management tools (e.g. Project, Excel, JIRA, Smartsheet, Asana, etc.)
Must be detail-oriented
Proven ability to meet deadlines across Waterfall, Agile and Scrum methodologies
Strong understanding of Salesforce products and services, including Sales Cloud, Service Cloud, Marketing Cloud, and others
Proven experience managing Salesforce projects from inception to completion
Experience with Salesforce integration and customization
Understanding of data migration and management within Salesforce
Ability to create and manage project documentation, including scope, schedule, and budget
Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality projects
Hands on with project documentation
Well-versed in industry best practices and current technologies
Prior background in managing large, multi-team engagements
Hands-on experience with proposal creation and leading proposal presentations
Excellent leadership, interpersonal, communication and presentation skills
Bachelor’s degree from an accredited institution

Nice to have:

Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are a plus
PMP or equivalent certification or Certified SAFe Agile ScrumMaster
Experience with Global Delivery Model
Familiarity with modern Time & Expense tracking tools

What we offer:

Complete and competitive benefits
Collaborative work environment
Competitive compensation
Generous work/life opportunities
Outstanding benefits package that includes paid time off plus holidays
Eligibility for several rewards and recognition programs including billable bonus opportunities

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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