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This individual will play an integral role in the high satisfaction of Zennify’s clients through the design and development of scalable, high-quality Salesforce services and solutions. Other than being the designated extrovert of our project teams, the Solution Architect is responsible for owning the overall design of the technical application as well as recommending best practice solutions based on client business needs.
Job Responsibility:
Facilitates discovery workshops, in tandem with other team members, to gather customer requirements, understand customer personas and elicit user stories
Assess client current architecture and architect solutions that meet client needs
Create solution design and articulate design to client and team
articulate value and gain buy-off
ensure user story definition clarity and perform quality reviews
Develop POCs and demos to articulate design concepts to client, including best practice recommendations
elicit feedback and adjust design to meet needs
Demonstrate a broad understanding of enterprise applications commonly integrated to and utilized in financial services companies
Provide technical guidance to the team and ensure standards are met or exceeded
Assess and make recommendations on processes, designs, operations, and testing
Understands the technical depth of the project and validates the correct resources for the project
Recommends alternate approaches, analyze impacts, and provide sizing estimates
Participates in design and code reviews
Analyzes and mitigates bugs and issues
Provides release planning, devops governance and deployment plans
Conducts unit, integration, and performance testing and work closely with users for user acceptance testing
Writes technical specifications (for custom development, system integration, etc.) jointly with the technical team members
Documents build plans and delegates work to team members
Requirements:
5+ years consultant experience leading external, client-facing technical consulting services for complex system implementations
3+ years developing custom Salesforce applications
3+ years of Salesforce experience complex third-party solutions
alternatively 2+ years experience on nCino implementations
Experience managing project team relevant to the delivery of the technical solution
Experience in enterprise-level projects using Agile software development methodologies throughout the whole life cycle
Possesses familiarity and first-hand experience with third party solutions that support vertical objectives
Ability to lead technical requirements gathering & solution design sessions with clients
Superior Salesforce development and design skills including: Apex, Lightning, SOQL, Flow and other standard and advanced Salesforce automation tools
Deep familiarity with one or more Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud
alternatively understanding of nCino operation application
Experience with Financial Services Cloud: FSC features, functionality and data model
Experience deploying web-based and enterprise systems using industry standard environments including REST, APIs, SQL, JavaScript, and HTML
Understands testing and release processes
The ability to work productively as a remote team member and willingness to travel as needed up to approximately 30% of the time
Is comfortable with the overuse of GIFs on Slack
Nice to have:
Thrives in a team-based, high energy and fast-paced environment
Service-oriented and innately driven to produce outstanding customer satisfaction and results
Enjoys discovering, learning about and implementing new technologies
Analytical and able to logically and methodically work through problems
Strong aptitude for prioritization and multitasking in a deadline-driven environment
Possess a sense of urgency with strong organizational and follow-up skills
Financial Services industry knowledge: regulations and compliance requirements, best practices & industry standards, recommended configuration & customization to meet specific business needs
Demonstrates the following leadership skills: Sets deadlines for project team members
Assigns responsibilities and directs work of project team members
Mentor, train and guide team members
Monitors progress
Coaches and mentors
Escalates when necessary
Analyzes/Identifies areas of risk and develops plans to minimize risk
What we offer:
Pawreavement & Pawternity Leave: Two days off of work if you bring a new furry friend home, and two days off of work if you have to say goodbye to one
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