Salesforce Business Analyst Jobs

Salesforce Business Analyst

Sparibis

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Location: 100% Remote

Job Responsibility:

Collaborates with stakeholders to elicit requirements, business process and operational scenarios
Design Business Processes by analyzing stakeholder requirements, construct business process models, workflow charts and diagrams, evaluate system capabilities, and write specifications/user stories
Facilitate Stakeholder Engagement – Conduct discovery sessions, workshops, and interviews to align business needs with technology solutions
Translate Business Needs into Solutions – Bridge the gap between business users and technical teams by defining clear, scalable solutions
Support requirements decomposition into user stories in an Agile Development lifecycle
Facilitate the creation of functional and technical diagrams and related artifacts
Write Clear & Actionable User Stories – Craft well-defined user stories, including acceptance criteria, to support Agile development
Analyze & Improve Workflows – Assess existing processes, identify inefficiencies, and propose improvements
Configure Systems for Prototyping – Set up basic configurations, such as fields, page layouts, and workflows, to validate business needs
Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements
Develop process/control changes by identifying gaps/issues/areas for improvement, writing improved processes
Map Salesforce capabilities, features and best practices against business and technical requirements. Will drive optimal utilization of Salesforce systems
Other duties as assigned

Requirements:

3+ years professional experience
Bachelor’s Degree required
Must be able to obtain and maintain a Secret security clearance
United States Citizenship required
Salesforce Certified Associate certification
Salesforce Certified Business Analyst certification
Salesforce experience working as a Business Analyst
Expertise in eliciting and defining requirements and managing user stories, functional requirements, requirements analysis and acceptance criteria
Experience in translating requirements into viable concept design solutions
Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams
Business Process Analysis, Mapping, and Optimization
Experience facilitating the elicitation of requirements with business customers, system assessment teams, test teams etc. to ensure prioritization
Experience with documenting business (BRD) and functional (FRD) requirements systems through entire System Design Life Cycle (SDLC)
Experience maintaining system protocols, architecture concepts, requirements, and associated design documents through traceability, updating procedures, analyzing system and program changes
Demonstrated experience establishing and maintaining effective working relationships in team environments and with other business organizations
Experience preparing technical reports by collecting, analyzing, and summarizing information and trends

Nice to have:

Change Management & User Adoption – Awareness of strategies to drive adoption, train users, and manage change effectively within organizations
Problem-Solving Mindset – Thinks critically and creatively to resolve business challenges with efficient solutions
Adaptability & Flexibility – Navigates changing requirements and priorities with a solution-oriented approach
Empathy & User-Centric Thinking – Understands the needs and challenges of end users to drive effective solution adoption
Strong Written and Verbal Communication and Collaboration – Clearly articulates ideas, writes detailed documentation, and collaborates across business and technical teams
Curiosity & Continuous Learning – Proactively stays updated on industry trends, emerging technologies, and best practices

Additional Information:

Job Posted:
December 12, 2025

Work Type:

Remote work

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