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Salesforce Associate

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Bentley Systems

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Location:
Ireland , Dublin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Bentley Systems are seeking an experienced Salesforce Associate to support day to day operations, usability, and data integrity of the Salesforce platform. This role focuses on maintaining a clean, reliable, and user-friendly system that enables sales, marketing, and customer success teams to operate efficiently. A Salesforce Associate handles day to day platform administration, user support, and data maintenance, ensuring system usability.

Job Responsibility:

  • Maintaining data quality through cleaning, importing, and deduplicating records
  • Supporting data hygiene initiatives across accounts, contacts, leads, and opportunities
  • Assisting with data audits and enforcing basic governance standards
  • Making minor, low code enhancements, including modifying object fields, page layouts, and record types
  • Supporting configuration updates under the guidance of senior admins or developers
  • Assisting with basic automation such as validation rules or simple flows (where appropriate)
  • Creating and maintaining custom reports and dashboards to provide actionable insights
  • Supporting sales and leadership teams with ad hoc reporting requests
  • Ensuring reports and dashboards are accurate, up to date, and aligned with business definitions
  • Serving as a liaison between users and senior admins/developers, resolving bugs, and providing training
  • Responding to user questions and troubleshooting common Salesforce issues
  • Supporting colleague onboarding and offboarding
  • Creating or maintaining basic user documentation and “how-to” guides

Requirements:

  • 2+ years’ experience as a Salesforce Associate or similar Salesforce role
  • Strong hands-on experience with Salesforce configuration (Sales Cloud required, Service Cloud desirable)
  • Experience supporting B2B sales processes, ideally within a SaaS or engineering/technical environment
  • Salesforce Administrator Certification (ADM 201) required
  • Proficiency with Salesforce reporting, dashboards, and data management tools
  • Experience with automation tools such as Flow (Process Builder experience a plus)
  • Strong analytical and problem-solving skills
  • Excellent communication skills and ability to work with both technical and non-technical stakeholders
  • Candidates must have the right to work in Ireland at the time of application

Nice to have:

  • Service Cloud experience
  • Process Builder experience
What we offer:
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life

Additional Information:

Job Posted:
February 20, 2026

Work Type:
Hybrid work
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