CrawlJobs Logo

Salesforce and Cloud Coach System Administrator

medius.com Logo

Medius

Location Icon

Location:
Tunisia , Tunis

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a detail-oriented and proactive Salesforce (SFDC) and Cloud Coach System Administrator to join our CXO Operations team. This role will be responsible for managing, optimizing, and scaling the Salesforce and Cloud Coach ecosystem to enable efficient project delivery, resource management, and customer success tracking across the CXO (Customer Experience Organization). This role will report to the Senior Director, CXO Strategy & Operations. You’ll partner closely with PS leadership, Finance, and the broader CXO to ensure our systems and processes provide actionable insights, streamline execution, and support strategic growth initiatives.

Job Responsibility:

  • Serve as the primary administrator for Salesforce for CXO related changes and Cloud Coach, ensuring system stability, scalability, and data integrity
  • Maintain user roles, profiles, permissions, and security settings aligned to PS and CXO operating models
  • Manage system integrations between Salesforce, Cloud Coach, and related tools (e.g., NetSuite, PowerBI, HiBob)
  • Support release management, including sandbox testing, documentation, and deployment of configuration changes
  • Configure and optimize Cloud Coach for project management, resource planning, and time tracking, ensuring consistency with PS methodology and delivery frameworks
  • Partner with CXO Strategy& Operations team and PS leadership to design automation that enhances project lifecycle visibility (from scoping → delivery → closure)
  • Support the creation of dashboards and reports to track KPIs such as backlog velocity, utilization, attach rates, project margins, and TTFV (time to first value)
  • Troubleshoot user issues, manage support tickets, and ensure timely resolution and communication
  • Collaborate with the CXO Education & Enablement team to develop training, on-demand learning modules, and process documentation
  • Partner with CXO Operations leadership to map and optimize end-to-end business processes within Salesforce and Cloud Coach
  • Identify automation opportunities to reduce administrative overhead and increase project team productivity
  • Document processes, best practices, and SOPs to drive consistent usage and adoption across global teams
  • Act as the system liaison between Professional Services, IT, RevOps, FinOps and other CXO functions
  • Translate business requirements into technical configurations, ensuring alignment between operational goals and system capabilities
  • Train and support end users on new features, workflows, and dashboards in Salesforce and Cloud Coach

Requirements:

  • 3–5 years of experience administering Salesforce in a Professional Services, SaaS, or CX organization
  • 2+ years hands-on experience with Cloud Coach or a similar PS automation/project management solution
  • Strong understanding of Professional Services delivery models (resource planning, utilization, forecasting, billing)
  • Proficiency in reporting and dashboard creation within Salesforce (Lightning), including custom fields, objects, and flows
  • Excellent analytical and problem-solving skills with attention to detail and data integrity
  • Strong communication and stakeholder management skills, capable of translating business needs into system design
  • Self-starter comfortable in a fast-paced, evolving environment

Nice to have:

  • Salesforce Administrator Certification (ADM-201) or equivalent
  • Experience with NetSuite, Power BI, or other business systems integrations
  • Background in business operations, project management, or financial reporting for Professional Services
  • Experience supporting global Professional Services teams across multiple time zones and regions
What we offer:
  • Great Team
  • Opportunity for Career & Professional Development
  • Collaborative and Meritocratic work culture
  • Supportive Leadership
  • Free snacks
  • Reversed mentorship program

Additional Information:

Job Posted:
January 03, 2026

Work Type:
Hybrid work
Icon
Medius - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Salesforce and Cloud Coach System Administrator

Senior Salesforce Administrator

We’re looking for a Salesforce Administrator to join our Revenue Systems team an...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
payhawk.com Logo
Payhawk
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of hands-on Salesforce Sales/Service Cloud administration experience
  • Profound knowledge of Salesforce’s declarative automation tools, with focus on Record-Triggered and Screen flow
  • Deep understanding of Salesforce’s security model
  • Excellent relationship-building skills and ability to liaise with stakeholders at all levels
  • Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
  • Solid understanding of general SDLC principles and best practices, including Agile development methodology
  • Proven ability to provide coaching to junior team members and training to users
  • Familiarity with Salesforce SOQL, Apex, and HTML
  • Data analytical experience/knowledge
  • Ability to prioritize and work independently in a dynamic environment
Job Responsibility
Job Responsibility
  • Extensive experience with Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
  • Collaborating with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
  • Building and maintaining comprehensive technical documentation
  • Communication with key stakeholders in all phases of the SDLC process
  • Configuration, monitoring, and troubleshooting of integrations with third-party systems
  • Planning, organizing, and supporting User Acceptance Testing
  • Monitoring user adoption of new and existing features
  • Mass manipulation of data in the system
  • Researching, evaluating, and implementing new features/products
  • Collaboration with Salesforce and Product developers on CRM-related projects
What we offer
What we offer
  • 30 days holiday paid leave
  • One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
  • Flexible working hours and opportunity to work from home
  • Regular team-wide events
  • Additional medical care
  • MultiSport card fully funded by us
  • Company office massages
  • Personal assistant service
  • Opportunity to use the Payhawk product
  • Fulltime
Read More
Arrow Right

Salesforce Administrator

We’re looking for a Salesforce Administrator to join our Revenue Systems team an...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
payhawk.com Logo
Payhawk
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of hands-on Salesforce Sales/Service Cloud administration experience
  • Profound knowledge of Salesforce’s declarative automation tools, with a focus on Record-Triggered and Screen flows
  • Deep understanding of Salesforce’s security model
  • Excellent relationship-building skills and ability to liaise with stakeholders at all levels
  • Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
  • Understanding of general SDLC principles and best practices, including Agile development methodology
  • Ability to provide coaching to junior team members and training to users
  • Ability to prioritize and work independently in a dynamic environment
Job Responsibility
Job Responsibility
  • Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
  • Collaborate with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
  • Building and maintaining comprehensive technical documentation
  • Communication with key stakeholders in all phases of the SDLC process
  • Configuration, monitoring, and troubleshooting of integrations with third-party systems
  • Plan, organize, and support User Acceptance Testing
  • Monitor user adoption of new and existing features
  • Mass manipulation of data in the system
  • Research, evaluate, and implement new features/products
  • Collaboration with Salesforce and Product developers on CRM-related projects
What we offer
What we offer
  • 30 days holiday paid leave
  • One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
  • Flexible working hours and opportunity to work from home
  • Regular team-wide events
  • Additional medical care
  • MultiSport card fully funded by us
  • Company office massages
  • Personal assistant service
  • Opportunity to use the Payhawk product
  • Fulltime
Read More
Arrow Right

Salesforce Solution Architect

The Salesforce Solution Architect is responsible for designing and delivering sc...
Location
Location
United States
Salary
Salary:
Not provided
sysco.com Logo
Sysco
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or higher, in Computer Science, Business Administration, Information Systems, or related discipline
  • or equivalent work experience
  • 5+ years of relevant and progressive professional experience leading software development automation projects
  • 3+ years of hands-on experience in automating continuous delivery pipelines
Job Responsibility
Job Responsibility
  • Managing large projects or processes with limited oversight from manager
  • Coaching, reviewing and delegating work to lower-level professionals
  • Engage key stakeholders for cross-team collaboration and partnership
  • Fulltime
Read More
Arrow Right

Salesforce Architect

The Salesforce Solution Architect & Developer at Avanos is responsible for both ...
Location
Location
United States , Alpharetta; Atlanta
Salary
Salary:
107000.00 - 179000.00 USD / Year
avanos.com Logo
Avanos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • 10+ years of CRM industry experience, with the majority focused on Salesforce architecture and implementation
  • Expertise in Salesforce clouds including Sales, Service, Experience, and Data Cloud
  • Strong project management skills, with experience managing Salesforce solution implementations
  • Proficiency in Salesforce configuration, Apex, SOQL, SOSL, XML, HTML, JSON, Visualforce, JavaScript, and development of Lightning Components (LWC)
  • Experience with API integrations (REST, SOAP) and third-party application integrations
  • Expertise of Salesforce security, data modeling, and system architecture
  • Excellent written and verbal communication skills, with the ability to collaborate across technical and non-technical teams
  • Up-to-date knowledge of Salesforce releases, features, and industry best practices
Job Responsibility
Job Responsibility
  • Design scalable, high-performance Salesforce solutions that align with business needs
  • Define data models, security frameworks, and integration architectures to ensure system integrity
  • Develop a multi-cloud Salesforce strategy across Sales, Service, Experience, and Data Cloud
  • Ensure compliance with security best practices, governance policies, and regulatory requirements
  • Establish and enforce Salesforce best practices, coding standards, and DevOps methodologies
  • Define and validate non-functional (technical) requirements while ensuring traceability between requirements and application architecture/design
  • Identify business process changes and application architecture decisions to optimize Salesforce functionality
  • Build and maintain custom Apex classes, Lightning Web Components (LWC), Visualforce pages, and automation processes (Flows & Triggers)
  • Develop and deploy new and existing Apex, Visualforce, JavaScript, and Lightning Components
  • Customize and configure Salesforce features, objects, workflows, validation rules, and page layouts to support business requirements
What we offer
What we offer
  • attractive incentive compensation program
  • comprehensive and competitive range of benefits
  • health care benefits
  • retirement plans
  • work/life benefits
  • generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
  • benefits on day 1
  • free onsite gym
  • onsite cafeteria
  • uncapped sales commissions
  • Fulltime
Read More
Arrow Right

Systems Administrator

The Systems Administrator is responsible for Salesforce administration and CRM a...
Location
Location
United States , West Palm Beach
Salary
Salary:
Not provided
unitedway.org Logo
United Way
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience as a Salesforce administrator, business analyst, CRM manager, or similar role
  • Experience with Salesforce Nonprofit Cloud (or NPSP) and nonprofit data models (donations, households, affiliations, GAUs, campaigns, engagement plans, etc.)
  • Proficiency with Salesforce configuration tools, including Flow Builder, validation rules, Lightning App Builder, and permission management
  • Experience managing third-party integrations (payment processing, email marketing, event management, volunteer management, finance tools, etc.)
  • Strong understanding of data governance, data modeling, and CRM best practices
  • Demonstrated ability to lead cross-functional projects and drive user adoption
  • Excellent communication skills, including the ability to explain technical concepts to non-technical audiences
  • High attention to detail, strong organizational skills, and the ability to manage multiple priorities
  • Excellent communication and people skills, with the ability to influence, resolve conflict and lead decision-making
  • Ability to prioritize work and handle multiple tasks simultaneously in a fast paced and dynamic environment
Job Responsibility
Job Responsibility
  • Serve as primary administrator for UWPBC’s Salesforce environment (Nonprofit Cloud including Grants Management, Marketing Cloud, and Community Cloud), along with the related United Way-specific enhancements for workplace giving including Salesforce extensions from Beyond the Horizon (BTH) and the GoodWorld digital CRM and online fundraising and marketing application
  • Configure and manage fields, objects, record types, page layouts, flows, validation rules, automations, and security settings
  • Maintain user accounts, permissions, roles, profiles, sharing rules, and audits
  • Build and maintain reports, dashboards, and data quality monitoring tools
  • Oversee sandbox management, deployments, release readiness, and routine system maintenance
  • Oversee upgrades and new feature rollouts, including testing, documentation, and staff communication
  • Ensure system security best practices, including MFA, health checks, and adherence to IT policies
  • Partner with fundraising, programs, finance, volunteer engagement, and communications teams to understand requirements and translate them into CRM solutions
  • Analyze workflows, identify gaps, and develop recommendations for improvement
  • Design and document processes, functional requirements, data dictionaries, and system workflows
  • Fulltime
Read More
Arrow Right

Salesforce Architect

The Salesforce Solution Architect & Developer at Avanos is responsible for both ...
Location
Location
United States , Alpharetta
Salary
Salary:
107000.00 - 179000.00 USD / Year
avanos.com Logo
Avanos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • 10+ years of CRM industry experience, with the majority focused on Salesforce architecture and implementation
  • Expertise in Salesforce clouds including Sales, Service, Experience, and Data Cloud
  • Strong project management skills, with experience managing Salesforce solution implementations
  • Proficiency in Salesforce configuration, Apex, SOQL, SOSL, XML, HTML, JSON, Visualforce, JavaScript, and development of Lightning Components (LWC)
  • Experience with API integrations (REST, SOAP) and third-party application integrations
  • Expertise of Salesforce security, data modeling, and system architecture
  • Excellent written and verbal communication skills, with the ability to collaborate across technical and non-technical teams
  • Up-to-date knowledge of Salesforce releases, features, and industry best practices
Job Responsibility
Job Responsibility
  • Design scalable, high-performance Salesforce solutions that align with business needs
  • Define data models, security frameworks, and integration architectures to ensure system integrity
  • Develop a multi-cloud Salesforce strategy across Sales, Service, Experience, and Data Cloud
  • Ensure compliance with security best practices, governance policies, and regulatory requirements
  • Establish and enforce Salesforce best practices, coding standards, and DevOps methodologies
  • Define and validate non-functional (technical) requirements while ensuring traceability between requirements and application architecture/design
  • Identify business process changes and application architecture decisions to optimize Salesforce functionality
  • Build and maintain custom Apex classes, Lightning Web Components (LWC), Visualforce pages, and automation processes (Flows & Triggers)
  • Develop and deploy new and existing Apex, Visualforce, JavaScript, and Lightning Components
  • Customize and configure Salesforce features, objects, workflows, validation rules, and page layouts to support business requirements
What we offer
What we offer
  • comprehensive and competitive range of benefits
  • health care benefits
  • retirement plans
  • work/life benefits
  • generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
  • benefits on day 1
  • free onsite gym
  • onsite cafeteria
  • uncapped sales commissions
  • attractive incentive compensation program
  • Fulltime
Read More
Arrow Right

Senior Salesforce Software Engineer

We are transforming our Salesforce product. Gigaclear is a growing Fibre Broadba...
Location
Location
United Kingdom , Abingdon
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Salesforce Certified Administrator (ADM201)
  • Salesforce Platform I Developer
  • 2–3+ years of hands-on experience with Apex, SOQL/SOSL, Lightning Web Components (LWC), and Aura Components
  • Experience building and maintaining custom objects, triggers, batch jobs, asynchronous processing, and declarative automation
  • Strong experience with Salesforce REST and SOAP APIs, Platform Events, and external system integrations
  • Proficient in version control (e.g., Gitlab), change sets, or SFDX-based development
  • Writes comprehensive unit tests and supports QA in integration testing
  • Familiar with CI/CD pipelines and deployment tools (e.g., Gearset, Copado)
Job Responsibility
Job Responsibility
  • Make a difference and set the Salesforce Software Engineering bar through coaching, code quality and continuous improvement initiatives
  • Get the satisfaction of seeing your approach being embedded and showing others in the team the way, watch them benefit and thrive from your mentoring
  • Work and gain broad exposure in several areas including UI / UX Development, OmniStudio / Communications Cloud, Salesforce CPQ, APIs & Integration, DevOps & Testing
What we offer
What we offer
  • Generous employer pension
  • up to 8% matched contribution
  • Income protection & life assurance
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
  • Unlimited access to online training and development content via our Learning Management System
  • Long service benefits and monthly employee recognition
  • Enhanced maternity and paternity provisions
  • Flexible working environment
  • Health & Wellbeing initiatives and company funded social events
Read More
Arrow Right

Senior Salesforce Platform Engineer

The Platform Engineer performs a critical role delivering the core capabilities ...
Location
Location
United States , Chicago
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have experience in Salesforce security Model
  • Must have experience in Salesforce Integration patterns
  • Must have experience in Salesforce Flow optimization
  • Must have experience with the overall Salesforce platform and delivering Salesforce solutions from design to production
  • Experience in Data Cloud is preferred
  • Experience in the CRM, Customer Support, Sales and Marketing domain
  • Experience with the overall Salesforce platform and working knowledge of Salesforce integration approaches
  • Experience delivering Salesforce solutions from design to production
  • Experience integrating Salesforce with 3rd party solutions
  • Experience engineering solutions across a heterogenous datacenter, cloud, and SaaS environments
Job Responsibility
Job Responsibility
  • Drive design, engineering, implementation, and configuration of platform services to support overall enterprise patterns, and reinforcing best practices
  • Develop patterns for common platform needs (e.g. logging, monitoring, alerting, backup, encryption, tooling, etc) across all layers of the platform and supporting services
  • Deliver explicit APIs and abstractions that offer flexibility for application developers in leveraging the platform
  • Works with business and technology partners to identify, define, interpret, and clarify scope of the Salesforce platform integrations
  • Partner with Information Security representatives to develop, implement and/or execute security configurations and controls
  • Support and refine the utilization strategy for the platform and enhance its overall architecture, security, performance, and financial aspects
  • Contribute to platform, product, and architectural roadmaps Platform Administration
  • Performs development of common Salesforce platform components, capabilities, and features
  • Performs development and advanced configuration activities including custom objects and fields, dashboards, reports, workflows, rules, automations, and triggers
  • Creates Integrations and/or Connectors between Salesforce.com and FRS and other 3rd party applications
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy