Sales Support Specialist, Office Angels

Office Angels

Location:
United Kingdom, Tadley, Hampshire

Category:
Sales

Contract Type:
Not provided

Salary:

30000.00 - 33000.00 GBP / Year

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Job Description:

Join Our Client's Team as a Sales Support Specialist! Are you an enthusiastic and motivated individual with a passion for sales and customer service? Our client, a dynamic organisation based in Reading, is seeking a Sales Support Specialist to join their vibrant team on a permanent basis. If you thrive in a fast-paced environment and love building relationships, this could be the perfect opportunity for you!

Job Responsibility:

Respond to inbound sales inquiries via phone, email, or CRM systems
Maintain exceptional support for existing customers
Qualify leads and convert them into valuable sales opportunities
Follow up on marketing campaigns and nurture cold/warm leads
Keep our CRM updated with customer interactions and sales activities
Propose product solutions through direct calls, video meetings, or in-person discussions
Build and nurture lasting relationships with our valued customers
Handle customer queries, provide product information, and resolve any issues
Ensure high levels of customer satisfaction to encourage repeat business
Prepare and send tailored quotes based on customer requirements
Follow up on quotations to successfully close sales
Process orders accurately, liaising with logistics and supply chain teams
Meet or exceed monthly and quarterly sales targets
Upsell and cross-sell to existing customers
Contribute to team performance and overall revenue growth
Maintain strong knowledge of company products, pricing, and promotions
Stay updated on market trends and customer needs
Communicate customer feedback to product and marketing teams
Work closely with external sales account managers, marketing, and customer service teams
Prepare insightful sales reports, forecasts, and pipeline updates for management
Participate in sales meetings and training sessions

Requirements:

Proficiency in Microsoft Office and Salesforce
Excellent organisational, written, analytical, and problem-solving skills
Strong communication abilities to convey information effectively
Attention to detail and a thorough approach to tasks
The ability to thrive under pressure while multitasking and prioritising
A self-motivated attitude and a flexible, team-oriented mindset

What we offer:

Be part of a supportive and enthusiastic team
Opportunities for growth and career advancement
Engage in a rewarding environment that values your contributions

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Support Specialist