Sales Support Customer Service Manager Job at BrainWorks (Lake Forest)

Customer Support Manager

The role entails overseeing customer service operations, ensuring customer satis...

Location

United States , Upper Chichester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in a Customer Support Manager role for a minimum of 3 years
Proficiency in Account Reconciliation, Accounts Payable (AP), and Accounts Receivable (AR)
Ability to process invoices efficiently
Proficiency in Microsoft Excel
Experience with Oracle and QuickBooks
Familiarity with SAP and Salesforce Configuration
Exceptional customer service skills
Proven track record in sales
Excellent communication and leadership skills
Ability to work in a fast-paced environment

Job Responsibility

Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction
Train new team members on our customer service policies and best practices
Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints
Regularly review customer interactions for quality assurance and identify areas for improvement
Keep the team updated on changes to company products and services
Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals
Identify and recommend improvements to our customer service procedures to senior management
Support both internal and external customers as needed
Ensure all customer inquiries and issues are resolved promptly and professionally
Monitor team performance and conduct regular quality control to minimize errors

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training
Competitive compensation

Fulltime

Sales Support Customer Service Representative

We are offering a temp to hire employment opportunity for a detail-oriented Sale...

Location

United States , Compton, California

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a Sales Support role or similar
Proficiency in ADP - Financial Services
Experience with Configure Price Quote (CPQ) software
Knowledge of Customer Relationship Management (CRM) tools
Familiarity with ERP - Enterprise Resource Planning
Experience with ERP Solutions
Proficiency in using About Time software
Experience in answering inbound calls
Knowledge of auditing practices
Familiarity with billing functions

Job Responsibility

Enhance customer satisfaction by managing service operations
Provide support to customers and resolve their inquiries
Use your analytical skills to solve problems and improve processes
Interact effectively with customers and internal teams
Prioritize and manage multiple tasks simultaneously
Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations
Handle billing functions and conduct audits to ensure accuracy
Communicate effectively with stakeholders using CRM tools
Answer inbound calls and address customer queries promptly
Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Account Sales Manager / Assistant Sales Manager

Assist management in training and motivating employees; serve as a role model. F...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience

Job Responsibility

Contact appropriate individual or department to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Determine and give complimentaries to guests as gifts for their patronage
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Enter Marriott Rewards information into appropriate software when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing

Fulltime

Temporary Customer Service Support

Office Angels are partnering with a dynamic, fast-paced marketing agency based i...

Location

United Kingdom , Brough

Salary:

13.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Confident communicator with an enthusiastic and persuasive phone manner
Comfortable speaking to all levels
Strong organisational skills with the ability to work independently
Competence with CRMs, Outlook, and Excel

Job Responsibility

Making outbound calls
Setting up calls or meetings with our senior sales team
Managing appointment scheduling and administrative follow-ups via Outlook
Data input using CRM systems

What we offer

Direct employment through Office Angels-dedicated support throughout your assignment
Weekly pay (Friday = pay day!)
Pension scheme option with employer contributions
Access to LinkedIn Learning: free online training across thousands of business and tech skills
Eye care vouchers + contribution toward glasses for VDU use
Paid annual leave (28 days based on accrual)
Online timesheet system for easy tracking
Ongoing job search support while you're working with us

Parttime

Sales & Customer Service Administrator

We're working with a well-established UK-based company that's a leader in its fi...

Location

United Kingdom , Weston-super-Mare

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a fast-paced administrative or customer service role
A keen eye for spotting sales opportunities and a confident, consultative approach
Strong communication skills - both written and verbal
Excellent organisational skills and the ability to manage multiple priorities
A proactive, can-do attitude and a team-focused mindset
Confidence using Microsoft Office and CRM systems (or the ability to learn quickly)

Job Responsibility

Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions
Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer
Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders
Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged
Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service
Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork
Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently

What we offer

Free on-site parking
Casual dress code
Supportive, friendly team
Modern office environment
A role where your ideas and input are genuinely valued

Fulltime

Sales and Customer Service Administrator

Sales & Customer Service Administrator role supporting the sales process and enh...

Location

United Kingdom , Weston-super-Mare

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a fast-paced administrative or customer service role
A keen eye for spotting sales opportunities and a confident, consultative approach
Strong communication skills - both written and verbal
Excellent organisational skills and the ability to manage multiple priorities
A proactive, can-do attitude and a team-focused mindset
Confidence using Microsoft Office and CRM systems (or the ability to learn quickly)

Job Responsibility

Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions
Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer
Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders
Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged
Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service
Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork
Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently

What we offer

Free on-site parking
Casual dress code
Supportive, friendly team
Modern office environment
A role where your ideas and input are genuinely valued

Fulltime

Sales and Customer Support Executive

Join this dynamic technology team with big growth plans as a Sales and Customer ...

Location

United Kingdom , Exeter

Salary:

25000.00 - 27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Quick learner with positive attitude
Strong people skills
Natural communicator who enjoys building rapport
Lover of all things tech
Excellent customer service skills
Driven and ambitious character
Enjoys being on the phone speaking to people

Job Responsibility

Represent products with deep understanding
Generate leads and nurture relationships
Prospect new customers and build rapport
Manage interactions with retail and trade clients via phone, email, and face-to-face
Maintain and enhance relationships with existing customers
Identify right prospects and make effective qualifying sales calls
Keep detailed notes and updates on accounts
Exhibit excellent product knowledge and handle objections
Keep Sales Manager updated on prospects and wins
Collaborate with Marketing and Product Development to achieve sales goals

What we offer

Competitive holiday with Xmas shutdown
Excellent uncapped commission (realistic £2K extra per month)
Excellent earning potential
Structured training and development opportunities
Free parking
Family feel culture in buzzing and fun environment

Fulltime

Sales and Customer Support Executive

Join this dynamic team with big growth plans as a Sales and Customer Support Exe...

Location

United Kingdom , Exeter

Salary:

25000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Excellent customer service
someone who loves being on the phone speaking to people
driven and ambitious character

Job Responsibility

Represent the products with a deep understanding, showcasing how their solutions meet customer needs
generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients
prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions
manage interactions with retail and trade clients via phone, email, and face-to-face
maintain and enhance relationships with existing customers to provide exceptional service and identify new sales opportunities
identify the right prospects, manage interactions, and make effective qualifying sales calls
exhibit excellent product knowledge, offering solutions and handling objections
collaborate with Marketing and Product Development to achieve sales goals

What we offer

Competitive holiday with Xmas shutdown
excellent earning potential
structured training and development opportunities
free parking

Fulltime

Sales Support Customer Service Manager

BrainWorks

Location:
United States , Lake Forest

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Location:United States , Lake Forest

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

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