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The Sales Operations Planner - Develops, implements and utilizes processes and tools to enable the sales lifecycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.
Job Responsibility:
Leads project teams responsible for the design and implementation of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support across multiple segments and business areas
Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas
develops overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs
Manages and expands relationships with internal and external partners and clients for quality audits, quality management and building quality culture
Provides domain-specific expertise and overall quality leadership and perspective to cross-organization projects, programs, and activities
Drives innovation and integration of new technologies and initiatives into sales operations tools and activities
Provides guidance and mentoring to less-experienced staff members
Requirements:
Bachelor's or Master's degree in Business Management or equivalent
Typically 6-10 years experience
Experience designing and implementing overall process and tools management and improvement frameworks to provide operations support for sales activities
Excellent analytical, statistics and problem solving skills
Thorough understanding of and experience in applying business and sales operations practices and process design to situations
Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
Excellent written and verbal communication skills
mastery in English and local language
Ability to effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options at senior management levels
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