Sales Operations Coordinator Job at Oxford Economics (Philadelphia)

Sales Operations Coordinator

Oxford Economics

Location:
United States , Philadelphia

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Tourism Economics, an Oxford Economics company, is seeking a Sales Operations Coordinator to join our Business Development team. This role is responsible for maintaining accurate sales data, supporting lead tracking and reporting, coordinating processes within Salesforce, and assisting the business development team in activities that streamline operations and improve efficiency. As a Sales Operations Coordinator, you will be at the center of the sales process, ensuring data integrity, smooth workflows, and effective coordination across the team. Success in this role requires attention to detail, diligence, strong organizational skills, and a passion for creating and maintaining processes that help the team meet its growth and revenue objectives. In addition to supporting sales-related administration, you will also be responsible for selected subscription renewals of existing clients.

Job Responsibility:

Accurately enter, track, and update lead and client data in Salesforce
Maintain and organize the sales pipeline, ensuring all records, opportunities, and contracts are up to date
Prepare regular reports and dashboards (monthly/quarterly/annual) for senior management, summarizing pipeline activity and sales performance metrics
Support the development and documentation of standardized sales processes, procedures, and best practices
Assist with subscription renewals by preparing contracts, processing paperwork, and updating records
Assist the Business Development team in preparing proposals, presentations, and sales materials
Ensure all leads, partner stages, next steps, and projected close dates are current and updated including weekly pipeline report and monthly forecast summary with commentary on at-risk deals or upsell opportunities
Keep the top of the funnel active by managing lead lists, outreach campaigns, and event follow-up including researching and maintaining target lists by DMO size, type, or region, coordinating and executing follow-up after conferences, webinars, and campaigns and scheduling key prospect meetings for the sales team
Organize internal meetings with staff to develop proposals and external client meetings
Support scheduling, agenda preparation, and follow-up for sales meetings, calls, and business trips
Ensure timely follow-up on outstanding contracts and client documentation
Coordinate the flow of information between sales, marketing, and client services teams
Help identify opportunities to improve Salesforce usage, reporting, and data consistency
Ensure the team follows established protocols for data entry and pipeline management
Track outreach activities and ensure alignment with internal KPIs
Assist in coordinating logistics for events, conferences, and client engagements

Requirements:

University degree required
1+ years’ experience in sales operations, data entry, CRM management, or sales administration
Ability to work with minimum supervision and prioritize workload to meet deadlines
Strong organizational skills and attention to detail
Excellent interpersonal and communication skills, both written and oral
Highly efficient and process-driven, with the ability to streamline workflows
Enthusiastic team player who thrives in a collaborative environment
Software experience: Microsoft Office Suite and Salesforce

Nice to have:

Experience at a Destination Marketing Organization or Convention and Visitors Bureau (CVB)
Familiarity with DocuSign/Panda Doc, Adobe, Gong, and/or Calendly
Interest in economics, tourism, sales and marketing

Additional Information:

Job Posted:
January 03, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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