Sales Office Administrator

• Support the Camberley Sales & Customer Services Teams in all areas of administration
• Processing orders and handling orders queries
• Order editing and order entry
• Preparing the shipping of goods and subsequent documentation
• Ensure the administration of invoices and documentation is accurate and submitted within required timelines
• Handling customer complaints and returns
• Updating of the in-house CRM systems where appropriate
• Dealing with customer via email and on the phone

• Previous admin experience in a busy office environment
• SAP experience desirable
• Experience of Microsoft office (outlook, word and excel)
• Good attention to detail
• Exceptional organisational, planning, prioritising and time management skills
• Excellent written and verbal communication skills with high standard of accuracy and efficiency
• Ability to work to deadlines
• Great customer service

SAP experience