Sales Engineer

• technical sales discovery – conduct in-depth discovery sessions to assess customer pain points, business goals, and existing workflows
• custom demonstrations – deliver tailored demos that highlight how PagerDuty’s Digital Operations Platform can solve specific business challenges and drive efficiency
• proof-of-value (PoV) execution – lead PoV engagements that validate PagerDuty’s business impact through hands-on customer trials and real-world use cases
• current state architecture mapping – document and analyze existing customer workflows, identifying inefficiencies and opportunities for automation and incident response improvements

• Fluency in English (with Business Acumen)
• strong ability to bridge technical and business conversations, making complex concepts accessible to diverse audiences
• exceptional communication and presentation skills, with experience selling SaaS solutions to commercial and enterprise customers
• ability to work independently and cross-functionally in a fast-paced, high-growth environment
• 3-5+ years of experience in a pre-sales, technical consulting, or solutions engineering role
• experience with IT operations, incident management, monitoring, or DevOps tooling
• basic scripting knowledge (e.g., Python, Bash, PowerShell) is a plus
• experience working with APIs, integrations, and cloud-based solutions

experience in commercial sales environments

• competitive salary
• comprehensive benefits package from day one
• flexible work arrangements
• company equity
• ESPP (Employee Stock Purchase Program)
• retirement or pension plan
• generous paid vacation time
• paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• paid volunteer time off: 20 hours per year
• company-wide hack weeks
• mental wellness programs