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Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity. You will work closely with the sales team, helping to support the technical side of our products and advising new and existing customers on how to implement Propeller’s solutions, in addition to other elements of the sales cycle. You will work alongside an account executive (AE) during each sales process, including sales enablement and technical support, while the salesperson focuses on the customer value. Your goal is to lead the customer through a technical understanding of the value of Propeller in their day-to-day solution. The success of this mission depends on your ability to think critically and quickly during demonstrations and ask thoughtful questions to drive the value of Propeller towards the customers' opportunities to improve.
Job Responsibility:
Function as a subject matter expert on Propeller’s platform, AeroPoints, Mobile apps, DirtMate, and PPK workflows, especially the technical geospatial requirements for processing usable data
Provide demo experiences for customers based on the sales team and your knowledge from discovery
Drive sales demos together with a sales executive, focusing on technical questions and pre-sale / trial data support
Keep the sales team honest about what we can and cannot support in data processing
Lead the technical onboarding of new customers and dealers, especially those using edge cases
Proactively provide customer feedback about our products to teams across the organization
Clearly articulate technical answers in writing, on the phone, or in person
Build and maintain technical documentation as it relates to supported products
Follow industry technology trends through self-study and formal training, and share knowledge with sales engineering
Travel: Expect to travel on average about one time per month, for as short as one night for a quick customer visit to as long as a few consecutive nights for multi-customer trips
Requirements:
Extensive experience in GIS, surveying, or photogrammetry
Familiarity with Computer-Aided Design (CAD) is ideal (examples include Civil3D, Agtek, and Trimble Business Center)
Versatile Communication Excellence: Expert at translating complex technical concepts into clear, actionable insights for both technical teams and non-technical customers
Cross-Functional Technical Liaison: A proactive team player dedicated to aligning Support, Sales, and Revenue teams by facilitating smooth information flow and providing technical clarity to drive business goals
You’ve got B2B software experience and you understand the SaaS business model
Nice to have:
You have either planned a drone flight and/or are comfortable with UAVs
Extensive CAD experience within the construction and aggregate fields
What we offer:
Fully paid employee United Platinum PPO medical, dental, and vision coverage
20 days paid vacation time per year with no accrual or carryover cap
3% non-elective employer contribution to 401(k)
Employee share options
Professional development budget and leave
The opportunity to take part in our mentorship program
Monthly telephone and/or internet allowance
Paid primary & secondary parental leave policies
Hybrid work arrangements and WFH equipment provided