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As a Sales Development Representative with Foundever® and Constant Contact, you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fuelling the sales pipeline for Constant Contact’s Indirect Sales team.
Job Responsibility:
Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat
Qualify leads based on customer fit, business needs, and buying signals
Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact
Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel
Maintain a high speed-to-lead response time and actively monitor lead queues and routing
Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers
Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform
Overcome objections and build trust with prospects through consultative outreach
Identify and qualify upsell and cross-sell opportunities within the existing customer base
Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement
Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM
Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up
Work with SDR leadership to refine lead scoring models, routing rules, and playbooks
Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality
Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies
Requirements:
Experience working in a sales, business development or marketing environment is strongly desired
Impeccable oral and written skills with the ability to be persuasive, adapting your style as necessary
Foundational understanding of general business concepts, especially around sales and marketing, with a hunger to learn and grow
Ability to quickly master new software and/or technologies
Exceptional organisational skills with the ability to prioritise tasks and meet deadlines consistently
Self-motivated, articulate and enthusiastic
Strong relationship-building skills with both internal and external stakeholders
What we offer:
Training: 2 weeks, fully paid
hybrid working available post-probation
competitive salary
balanced work-life balance
part of a brilliant and supportive culture that makes a positive impact in the communities where it operates
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