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At ADI, sales isn’t about scripts, it’s about real conversations, clear value, and human connection. We’re looking for a Sales Developer Representative to help more learners discover what ADI can unlock for them. You’ll be the first point of contact for people who are curious, ambitious, or just looking for a change, and your job is to help them see the possibilities. No corporate fluff, no pressure tactics, just honest conversations and solid follow-up. You don’t need years of sales leadership experience, what matters most is your mindset. If you’ve worked in a call center, sales floor, or any fast-paced service environment and you like the rhythm of it, you’ll feel right at home here. We’re building a sales culture that’s ambitious but supportive, disciplined but human.
Job Responsibility:
Actively engage with new and existing enquiries via a consultative selling process to introduce our course offerings, emphasising how they cater to careers in creative digital sectors and converting to enrolments
Working towards achieving sales targets, KPIs and objectives
Become an expert on the academy's range of products and services
Maintain active engagement with potential students through various stages of the decision-making process
Host online masterclasses for potential learners
Basic knowledge and understanding of sales, marketing and sales KPI reports with a willingness to develop in this area
Collaborate with marketing and product teams to stay updated on course developments and industry trends to relay accurate information to the business and potential students
Ensure a high level of customer satisfaction and maintain a strong personal sales pipeline
Collaborating with cross-functional teams to ensure top-of-funnel acquisition
Ensure timely billing and collection from the new & existing customers
Requirements:
(+)2 years proven experience in sales, preferable in educational services, e-learning, or creative industries in a Global setting
Excellent English written and spoken communication skills
Strong interpersonal and communication skills, with the ability to engage effectively over the phone, via email, and messaging
Excellent persuasion and negotiation skills to convert inquiries into enrolments
Must be self-motivated and trustworthy with a strong will to succeed
Be familiar with or willing to work within a start-up culture
Well organised with experience using CRM systems and sales software
Experience in process orientated sales cycles
Self-motivated and disciplined, with a proven ability to work effectively in a remote environment
Empathetic listener who can understand and respond to potential students' needs and concerns
Goal-oriented, with a drive to meet or exceed sales targets
Adaptable and open to feedback and coaching, with a continuous desire to improve both personally and professionally
Nice to have:
Additional languages are a plus (e.g. French, Swahili)
What we offer:
Unlimited access to our platform's courses (and discounts for family members)
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