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You’ll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales. You will ensure maximized sales and long-term profitability, analyze commercial opportunities, manage co-worker development, and collaborate with various departments to create a positive environment for customers and the team. This is a permanent, salaried retail environment role that requires open availability Monday through Sunday.
Job Responsibility:
Ensuring maximized sales and long-term profitability in accordance with department goals
Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback
Directing the overall selection, onboarding and development of co-workers
Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales
Ensuring the team has knowledge of product ranges and services to improve customers’ overall shopping experience
Monitoring market trends and taking actions to meet customer demands
Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Requirements:
5 years of experience managing, leading and developing people in a retail, customer-centric environment
5 years of experience working in active sales, based on an understanding of customer needs
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