Sales & Customer Care Executive, Office Angels

Office Angels

Location:
United Kingdom, London

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.85 - 14.50 GBP / Hour

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Job Description:

Temporary Sales & Customer Care Executive role for pet lovers, delivering outstanding customer service to independent stockists in a hybrid work environment with potential for permanent opportunity.

Job Responsibility:

Process live orders and track deliveries
Offer advice on products and handle customer queries with professionalism
Build strong relationships with independent stockists
Support the Sales team by sharing feedback and insights
Drive sales through effective communication and customer engagement
Collaborate closely with the National Account Manager on priority customers
Conduct regular store visits to strengthen relationships and promote new products
Implement new processes to streamline stockists' experiences
Contributing to social and environmental goals through transparency and sustainability practices

Requirements:

Genuine passion for pets (experience with pets is a plus!)
Proven customer service experience
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Familiarity with Zendesk or Commerce Cloud (ideal but not essential)
Strong communication and relationship-building skills
Proactive, adaptable mindset in a fast-paced environment

Nice to have:

Familiarity with Zendesk or Commerce Cloud
Experience with pets

What we offer:

Flexible Working: Enjoy a mix of home and office work
Community Engagement: Volunteering opportunities to give back to causes you care about
Fun Environment: Dogs at work and a supportive team culture
Potential to evolve into a Business Account Executive position

Additional Information:

Job Posted:
September 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Sales & Customer Care Executive