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From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world's blood donations to ensure a healthy supply, my clients' purpose is to make the world a better place by bringing life-changing health technologies to the people who need them. As the Sales Service Administrator, you would be responsible for processing sales orders in a timely manner and dealing with telephone enquiries from customers and salespeople.
Job Responsibility:
Process orders from customers, salespeople and engineers via email and EDI
Enter orders into SAP (Symphony) by specific allocation times throughout the day
Handle telephone or email internal/external customer queries on deliveries, invoice pricing, product availability and all topics relating to customer orders
This may involve communication with other departments within Maidenhead in addition to staff in Germany or Ireland
Business admin
Order entry
Administrative duties
Attend regular team meetings and display input in team projects
Understand customer key issues through customer visits with Salespeople or Engineers
Any other responsibilities of the Sales Service Dept that require assistance
Requirements:
Excellent communicator with proven telephone skills
Knowledge and proven experience of Microsoft Office applications (Excel, Outlook)
Attention to detail
Ability to make decisions under pressure
Should be able to work independently or as part of a team
Willing to perform routine tasks and projects requiring initiative and self-motivation
Previous knowledge and experience of SAP systems - desired but not essential as full training can be provided