Sales Co-worker, IKEA

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

27.35 AUD / Hour

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Job Description:

At IKEA, our vision is to create a better everyday life for the many people. As a Sales Co-worker, you will approach customers, identify their needs, sell products, prepare proposals, and ensure the sales area is attractively merchandised. You will also engage in physical work, build products, and collaborate with your team.

Job Responsibility:

Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions
actively participating in selling products with a positive attitude and contribute to business goals and growth
prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase
practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products
responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced
assembling our products according to proper building and enclosed instructions to ensure complete functionality
building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

Requirements:

Proven experience in a sales or customer service role, within the furniture, color consulting or high-value items retail industry
a passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers
a strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience
an authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs
clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs
a ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team
proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools
a safe mindset and being comfortable with physical work and manual handling including repetitive movements, pulling, pushing and lifting.

What we offer:

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
co-worker uniform provided
free co-worker parking
bonus programme (where eligible)
benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
co-worker loyalty programme (extra contribution to your superannuation fund where eligible).

Additional Information:

Job Posted:
May 27, 2025

Work Type:

On-site work

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Sales Co-worker