Sales Call Center Representative, CVS Health

CVS Health

Location:
United States, North Carolina

Category:
Call Center

Contract Type:
Employment contract

Salary:

15.00 - 26.93 USD / Hour

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Job Description:

This role is for a talented and competitive Sales Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as a Sales Call Center Representative.

Job Responsibility:

Contact and qualify prospective patients
Understand patient needs and requirements and articulate Oak Street’s unique proposition
Understand Medicare Basics and insurance (or be coachable)
Schedule initial doctor’s appointments with new patients and achieve daily/weekly/monthly quotas
Other duties, as assigned

Requirements:

Entry level sales or customer service experience is a plus
Comfortable in a base + bonus salary structure
Proficient with learning new technology and communication tools
Experience working with Salesforce.com or similar CRM is preferred
Excellent listening and communications skills
Ability to multitask, prioritize, and manage time effectively
Coachable and a desire to learn a new industry
High School diploma or equivalent required
undergraduate degree preferred
US work authorization

Nice to have:

Experience working with Salesforce.com or similar CRM
undergraduate degree

What we offer:

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Sales Call Center Representative