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This Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.
Job Responsibility:
identify the customers’ needs by asking the right questions and advise them on the best solutions for their homes
ensure the shop is in excellent shape as new and fully and efficiently stocked
keep your area of responsibility clean, tidy, priced and fully stocked
assist customers to plan their kitchen, wardrobe, living room storage, etc.
know and understand the customers’ life at home needs, home furnishing trends
maximise furniture and accessories sales by offering complete and coordinated solutions
provide sales quotations and complete sales orders for customers
convey passion about IKEA products and actively learn about their features and benefits
understand how to use the different IKEA sales and communication channels
Requirements:
passion in home furnishing, people’s life at home, and the IKEA product range
critical thinking, good communication and organizational skills
experience in a fast-paced retail environment
experience in home furnishing is a plus
passion for selling, reaching your goals
understanding of the local market and competition
understanding of store operations, range presentation, and in-store logistics the IKEA way
capability of quickly developing in-depth knowledge of the local market and business conditions
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