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If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Swansea Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Job Responsibility:
Speaking with customers over the phone
Learning what matters most to customers
Building relationships
Matching customers with the perfect EE products and services (mobile tech, smart home solutions, insurance protection)
Collaborating with your team to share ideas and celebrate success
Requirements:
Experience in similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service
Transferrable skills
Ability to put customers at the heart of every decision
Understanding customer needs
Communication skills
Ability to adapt
Drive and determination
Ability to take responsibility for delivering results
Ability to collaborate with a team
What we offer:
Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
Online GP: Access to a private GP 24/7 for you and your immediate family
Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
Huge Discounts: Save on EE & BT products, including mobile and broadband
Career Development: Ongoing support to help you grow your skills and develop
Season Ticket Travel Loan: Funds for your travel to and from work
Volunteering Days: Paid time off to give back to your local community
Optional Private Healthcare and Dental: Protection for you and your family