Sales Administrator

• To be a part of the internal sales team
• To answer the telephone in a professional & friendly manner, handling customer enquiries, taking verbal orders and quote requests
• To be the point of contact for customers and internal staff for all delivery/courier related queries
• To be responsible for arranging the despatch of replacement parts in a timely manner for items that are lost in transit and liaising with the stock controller
• Assist existing and new customers with pricing and product selection over the phone and via e-mail
• Operate the companies business system (SAP) compiling quotations, preparing orders when required, support the external sales team and maintaining customer records
• Develop product knowledge through internal training
• Support the company when it undertakes special projects
• Generally develop the role and take more responsibility within the organisation
• Comply at all times with company policies and procedures
• Support the company in its maintenance of quality standards
• Promote and protect the company's image and good reputation at all times
• Fulfill any other duties and responsibilities, after consultation, which may be determined from time to time

• Answer the telephone in a professional & friendly manner
• Handle customer enquiries, take verbal orders and quote requests
• Be the point of contact for customers and internal staff for all delivery/courier related queries
• Arrange the despatch of replacement parts in a timely manner
• Assist existing and new customers with pricing and product selection over the phone and via e-mail
• Operate the companies business system (SAP) compiling quotations, preparing orders when required, support the external sales team and maintaining customer records
• Develop product knowledge through internal training
• Support the company when it undertakes special projects
• Generally develop the role and take more responsibility within the organisation
• Comply at all times with company policies and procedures
• Support the company in its maintenance of quality standards
• Promote and protect the company's image and good reputation at all times
• Fulfill any other duties and responsibilities, after consultation, which may be determined from time to time

SAP or quotes experience

• Equal-opportunities employer
• Inclusive environment
• Support for reasonable adjustments