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Are you a graduate looking to for your first step into an office based role where your passion for organisation and efficiency will thrive? This position offers a dynamic work environment filled with opportunities to hone your skills and make a meaningful contribution from day one. You'll join a supportive team and be based at the heart of the operations, managing diverse tasks to ensure the smooth running of this growing and established retail business. This is your chance to grow, learn and elevate your career with full training and mentorship from this supportive company.
Job Responsibility:
Process orders through the system, from sales source to despatch, ensuring accuracy and timeliness
Upload new products to both Amazon Seller Central and the company website
Create and maintain accurate sales order processing procedures
Answer internal telephone calls, resolve customer queries, and maximise sales opportunities through link selling and upselling
Respond promptly to external emails, providing excellent customer service
Communicate effectively with colleagues, ensuring internal emails are dealt with promptly
Provide customers with accurate information about products and company services
Attend work-based training as required
Support warehouse processes, including pick/pack and despatch, and assist with postal and courier services
Occasional attendance at retail and trade shows may be required
Requirements:
Previous experience in an office based role
Enthusiastic and positive working attitude with a willingness to learn
Adaptability and flexibility
Ability to prioritise tasks and stay organised
Good IT skills, including a working knowledge of Excel, Word and ideally Ecommerce, and Social Media platforms
What we offer:
28 days annual leave
Employee Award Scheme
3% Employer Pension
Free on-site parking
Casual dress code
Employee discounts on products
Health & Wellbeing programme
Company events
Extremely friendly, welcoming, and down-to-earth team environment
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