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We are seeking a dedicated Sales Administrator to come and join one of their small, dynamic teams on a maternity cover based at their office in Bradford. You will be directly reporting the team leader as well as the department head. This role involves all aspects of support administration, ensuring smooth transactions and excellent customer service.
Job Responsibility:
Check all customer orders include correct prices, product numbers and enter them onto Sage Accounts System
Send order confirmations to customers and contact them to check any details that may be wrong or to obtain missing information
Liaise with the Spares Sales Team to resolve any product or technical queries
Maintain sales records and update customer records
Process sales returns and warranty claims
Advising price and availability of stock items
Participating in annual stock take
Requirements:
Previous experience as a strong Administrator
Excellent communication and customer service skills- over the phone and on email
Reliable and highly organised
Proficiency in MS Office suite, particularly Excel
Experience with CRM systems - Sage is a bonus but not essential
Nice to have:
Experience with CRM systems - Sage
What we offer:
Free on-site parking
Training opportunities
Supportive work environment
Potential for permanent employment after maternity cover
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