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Rooms Guest Service Assistant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Fiji, Tokoriki Island

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Rooms Guest Service Assistant position at Sheraton Resort & Spa Tokoriki Island Fiji, responsible for maintaining guest room cleanliness and providing excellent service to hotel guests through various housekeeping and guest service duties.

Job Responsibility:

  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and perform floor care duties
  • Follow all company and safety and security policies and procedures
  • Report maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards

Requirements:

  • No high school diploma or G.E.D. equivalent required
  • No related work experience required
  • No supervisory experience required
  • No license or certification required
  • Eligible for individuals with working rights in Fiji
  • Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Global community
  • Engaging experiences and thoughtful service

Additional Information:

Job Posted:
November 24, 2025

Employment Type:
Parttime
Work Type:
On-site work
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