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Room Attendant

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Four Seasons

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Location:
Thailand , Surat Thani

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Room Attendant is responsible for cleaning guest rooms, completing housekeeping requests and is responsible for the overall comfort level of the guest.

Job Responsibility:

  • Well-presented and professionally groomed always on required shift
  • Anticipate guest needs and satisfaction
  • offer suggestions and respond urgently and appropriately to guest concerns and requests
  • Establish and follow up on core standard, sequence of service and service procedure
  • Ability to read and understand the work report/room assignment sheet
  • Ability to pick up and ensure the bag pack is adequately and properly stocked
  • Ensure all daily assigned guest rooms (including bathrooms and outside) are clean, dust free and well sanitized
  • Cleaning process, amenities supplies and linens are strictly followed by procedures
  • Ensure lost and found process are in place
  • Cleans guest rooms as assigned and in accordance with hotel standards
  • stocks and maintains the linen & supplies closet
  • Possesses a high degree of product knowledge and relevant technical skills
  • Keeps abreast of events in the hotel
  • Provides genuine hospitality and recognition in the work area
  • Promotes hotel services and products
  • Anticipates guest needs and takes ownership of guest concerns and requests
  • acts decisively to ensure guest satisfaction
  • Offers a special service touch when an opportunity is presented
  • Should know the guest laundry timing in the resort and how to arrange for a pickup win co-ordination with Desk coordinator
  • Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately
  • Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response
  • Attends to guest and internal customers calls and coordinates with concerned departments to ensure timely and efficient service delivery
  • Assists in general administration in department
  • Respond properly to any hotel emergency or safety situation
  • Perform other tasks or projects assigned by hotel management as per operation needs
  • Handle guest requests promptly and always show proactive approach
  • Assist Housekeeping team to prepare decorative flower arrangements for guests or for Public spaces
  • Identify opportunities to personalize the service experience for each guest
  • Maintain hygiene and cleanliness of workplace in line with safety standards
  • Work harmoniously and professionally with co-workers

Requirements:

  • Must have existing work authorization to work in the country of Thailand
  • High level of attention to detail and a strong work ethic
  • Strong communication skills
  • Ability to multitask and prioritize
  • Flexible schedule and the ability to work all shifts, weekends and holidays is ideal
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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