Robot Operation Support Jobs

New

Robot Operation Support

The Robot Operations Support is responsible for supporting the daily operations ...

Location

United States , Burlingame

Salary:

23.00 - 28.00 USD / Hour

Sigma Design

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
technical training in robotics, automation, or related field preferred
Minimum of 1 yr of experience in operational support, robotics, or related technical roles
Strong understanding of lab safety standards and ability to enforce compliance
Basic understanding of robotic motion or kinematics is a plus
Strong attention to detail and patience when performing precision-based tasks
Ability to follow procedures, adapt to new technology, and provide constructive feedback
Strong written and verbal English language communication skills
Excellent teamwork/interpersonal skills and the ability to communicate effectively
Demonstrated ability to work collaboratively, both within and outside one's own work group

Job Responsibility

Support daily robot operations, including setup, bring-up, and shutdown procedures
Maintain and enforce safety compliance on lab runways, including footwear, safety glasses, and other personal protective equipment (PPE)
Monitor and manage operational readiness of robots and associated equipment
Assist engineers and operators with troubleshooting operational issues
Ensure safe and consistent robot operation across lab activities
Provide feedback on lab operations, workflows, and safety improvements
Assist with basic equipment maintenance and routine checks
Follow organizational policies regarding lab safety, security, and sensitive data
Follow Business Technology policies to protect sensitive data and reduce information security occurrences

What we offer

401(k) with up to 4% company match
quarterly bonus program
15-days of accrued PTO
9 company paid holidays
multiple options for medical insurance
dental insurance
voluntary benefits: vision, long-term disability, and life insurance

Fulltime

Robotic System Operator

At Fabric, we enable retailers and brands to profitability scale both their onli...

Location

Israel , Tel Aviv

Salary:

Not provided

Fabric

Expiration Date

Until further notice

Requirements

Team player with excellent communication skills
Highly dedicated and required to stay on post in the SOC throughout the shift, dedicated to the robotic site’s production and support needs
Fast learner with auto-deducting issues capabilities. Being able to tackle an issue, gather all the required information, investigate, document and follow up for resolution
Well-functioning under pressure
Ability and availability to work a full-time job and in shifts form including night and weekend shifts
Ability to follow existing written procedures, suggest corrections, and write new procedures
Fluent English speaker in order to communicate both verbally and in writing to understand the issue at hand to document it as a bug in the system or suggest a workaround that can be conveyed to other team members
Ability to write technical tickets and detailed field note

Job Responsibility

You will function as Tier 1, working in shifts (including nights and weekends), accepting support requests from the robotic sites, following procedures to resolve support issues
You will perform escalation to the system integrator, field technicians, and RnD team to solve urgent problems during Shifts while the system is down and must be back to operational mode immediately
You will monitor the sites to ensure optimal uptime. The RSO position involves multidisciplinary problem-solving remotely from the SOC
You will adhere to safety standards to ensure employee and subcontractor safety
You will monitor and verify the system to meet the operational requirements as planned. Report problems or changes to the Professional Services team

Fulltime

Robot Operator

This is a hands‑on role where you will operate humanoid robots in R&D environmen...

Location

United States , Palo Alto

Salary:

22.00 - 31.00 USD / Hour

1X Technologies

Expiration Date

Until further notice

Requirements

No prior technical experience required
must demonstrate curiosity, coachability, and consistency
Strong attention to detail and proactive mindset
ability to speak up when something is off
Ability to follow written and verbal instructions precisely
Comfortable working on feet and in VR environments
Able to lift up to 50 lbs when staging environments / supporting robot operations
High school diploma or equivalent
Willingness to work night and weekend shifts as needed
Reliable transportation and ability to commute to office locations and nearby customer sites

Job Responsibility

Operate humanoid robots following standard operating procedures (SOPs) in lab and, later, residential settings
Accurately collect data consistent with internal quality standards
Annotate and label collected data using internal tools to support AI model training
Support active robot sessions: stage environments, assist in task execution, interact with the robot to ensure smooth operation
Monitor robot performance
report clear issue logs including timestamps, video/screenshot, and task context
As systems deploy, provide in‑home support with professionalism and clear communication
Adhere to all safety guidelines in lab and residential environments
Maintain clean, clear records of completed workflows and robot/system behaviors
Work flexible shifts including nights, weekends, and holidays as needed

What we offer

Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Free Meals

Fulltime

Systems Support Engineer

Chef is seeking Systems Support Engineers to serve as a vital link between our c...

Location

United States , San Francisco

Salary:

140000.00 - 175000.00 USD / Year

Chef Robotics

Expiration Date

Until further notice

Requirements

BS, MS, in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, or a related field
Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles
Prior experience in two or more of the following areas: machine learning, motion planning, robotics, computer vision, or control
Prior experience with at least one of the following areas: product engineering, applications engineering, solutions engineering, sales engineering, forward deployed engineering
Prior experience in API integrations for Support tooling development
Demonstrated track record of shipping products quickly and efficiently
Able to work independently and with minimal supervision
Ability to travel at least 75% of your time is required
Must be available to work a flexible schedule to support customers, including some weekends, nights, and on-call hours
Familiar with Linux/Unix and/or Robot Operating System (ROS)

Job Responsibility

Act as the face of Chef Robotics in the field, leading the in-field deployment and support of Chef’s robotic systems at customer sites
Investigate customer issues, triage incoming tickets with relevant data, investigate to determine a fix and deploy fixes or mitigations
Collaborate with Chef’s Applications and Engineering teams to prioritize to resolve production blocking issues
Execute field break/fix hardware repairs and deploy and test new software
Work with Chef’s Customer Success team to improve existing performance and to develop and test new tasks for the robot
Serve as a touchpoint for the customer to ensure they have a great experience with our team and our product
Willingness to be hands-on with in system break/fix
Prepare and develop technical presentations to explain our company's products or services to customers

Fulltime

New

Teleops Support

The TeleOps Support is responsible for ensuring the continuous operation of robo...

Location

United States , Burlingame

Salary:

26.00 - 33.00 USD / Hour

Sigma Design

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
technical training in robotics, automation, or related field preferred
Minimum of 2 yrs of experience in operational support, robotics, or related technical roles
Proficiency in Python required for running basic scripts, diagnostics, or system controls
Experience with control interfaces such as VR headsets, joysticks, or haptic devices preferred
Mechanical and software operational capability – able to troubleshoot and support both mechanical systems and software to maintain robot functionality
Strong understanding of lab safety standards and ability to enforce compliance
Strong attention to detail and patience when performing precision-based tasks
Ability to follow procedures, adapt to new technology, and provide constructive feedback
Strong written and verbal English language communication skills

Job Responsibility

Provide operational support to the TeleOps team, addressing mechanical and software-related issues to maintain robot uptime
Operate robotic systems remotely using teleoperation tools such as VR headsets, joysticks, and custom HMI devices
Monitor and assist with daily robot tasks, ensuring smooth and safe operations
Serve as a resource for troubleshooting and resolving operational blockers
Collaborate with engineers, operators, and data specialists to maintain operational consistency
Ensure adherence to safety protocols and operational standards
Assist with equipment setup, shutdown, and routine maintenance or checks
Follow Business Technology policies to protect sensitive data and reduce information security occurrences
Perform daily robot checks and fault recovery

What we offer

competitive compensation
a 401(k) with up to 4% company match
quarterly bonus program
15-days of accrued PTO
9 company paid holidays
multiple options for medical insurance
dental insurance
voluntary benefits: vision, long-term disability, and life insurance

Fulltime

New

Teleops Support

The Teleops Support is responsible for ensuring the continuous operation of robo...

Location

United States , Redmond

Salary:

24.00 - 31.00 USD / Hour

Sigma Design

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
technical training in robotics, automation, or related field preferred
Minimum of 2 yrs of experience in operational support, robotics, or related technical roles
Proficiency in Python required for running basic scripts, diagnostics, or system controls
Experience with control interfaces such as VR headsets, joysticks, or haptic devices preferred
Mechanical and software operational capability – able to troubleshoot and support both mechanical systems and software to maintain robot functionality
Strong understanding of lab safety standards and ability to enforce compliance
Strong attention to detail and patience when performing precision-based tasks
Ability to follow procedures, adapt to new technology, and provide constructive feedback
Strong written and verbal English language communication skills

Job Responsibility

Provide operational support to the TeleOps team, addressing mechanical and software-related issues to maintain robot uptime
Operate robotic systems remotely using teleoperation tools such as VR headsets, joysticks, and custom HMI devices
Monitor and assist with daily robot tasks, ensuring smooth and safe operations
Serve as a resource for troubleshooting and resolving operational blockers
Collaborate with engineers, operators, and data specialists to maintain operational consistency
Ensure adherence to safety protocols and operational standards
Assist with equipment setup, shutdown, and routine maintenance or checks
Follow Business Technology policies to protect sensitive data and reduce information security occurrences
Perform daily robot checks and fault recovery

What we offer

401(k) with up to 4% company match
quarterly bonus program
15-days of accrued PTO
9 company paid holidays
multiple options for medical insurance
dental insurance
voluntary benefits: vision, long-term disability, and life insurance

Fulltime

New

Support Enablement Specialist

We’re looking for a Support Enablement Specialist who bridges tech support, data...

Location

United States , Watertown

Salary:

75000.00 - 120000.00 USD / Year

Tutor Intelligence

Expiration Date

Until further notice

Requirements

2+ years experience in technical support, support operations, or high-volume service environments (including strong hands-on troubleshooting background)
Proficiency with SQL and Excel/Google Sheets for querying, analysis and reporting on operational data
Experience building dashboards and visualizations with tools such as Metabase
Solid understanding of process design, documentation standards, knowledge-management best practices, and continuous improvement mindset
Comfortable collaborating across functions (Engineering, Field Ops, Support) and able to translate technical detail into actionable internal enablement content
Excellent written and verbal communication skills
an ability to distill complex technical issues into clear guides/training
Highly organized, self-directed, and proactive in identifying improvement opportunities

Job Responsibility

Develop and maintain comprehensive support playbooks, troubleshooting guides, escalation workflows, and onboarding/training materials for support and field teams
Serve as the go-to person for support knowledge: keep our knowledge-base current, searchable, and aligned with best practices
Query and analyze operational/support data (SQL, Sheets/Excel) to identify recurring issues, training gaps, and process improvement opportunities
Build dashboards/visualizations (Metabase or similar) to monitor support/field enablement KPIs (e.g., time-to-resolution, knowledge base usage, incident recurrence, onboarding ramp time)
Collaborate with Engineering and Operations to triage systemic support issues, gather root-cause insights, turn those into training/knowledge updates, and validate post-fix documentation
Partner with the Support Manager to ensure consistent process adherence, coverage across shifts/sites, and accurate documentation/practices across global teams
Own enablement experiments: define metrics, implement pilot training/process changes, track outcomes and surface results to leadership

What we offer

fully employer-covered health and dental insurance
a managed 401(k)
regular in-office meals
social events
collaborative, low-ego work culture

Fulltime

New

Robot Technician

Starship Technologies is revolutionizing deliveries with autonomous robots. Thes...

Location

United States , Lakeland

Salary:

Not provided

Starship Technologies

Expiration Date

Until further notice

Requirements

Currently pursuing a degree in Engineering or another related STEM field
Previous experience in Technical Support and with any service desk application is beneficial, but not required
Good knowledge regarding mechanics, electronics, and IT
Excellent client-facing skills
Self-starter
takes initiative, can work without supervision and begin projects independently
Knowledge of Unix/Linux systems, CLI tools, and scripting preferred, but not required
Hobby projects in electronics or mechanics
Previous experience in managing a large fleet of devices
Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing, as well full-body exertion while wrangling the robot fleet

Job Responsibility

Maintaining the health of our global fleet of robots through daily maintenance and repair tasks
Carrying out preventive maintenance activities and upgrades on robots and infrastructure
Perform root cause analysis to identify the causes of faults or problems and systematically develop a solution
Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for
Work with our engineering team to identify any potential improvements regarding robot health and design
Assist our Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights
Occasionally support our Operational Service team by assisting with Robot field rescues or operational services tasks when needed

What we offer

Opportunity to work on industry-leading self-driving delivery robot technology on a uniquely large scale
You can immerse yourself in the world of technology and innovation
You will have a chance to work with people with a strong inner burning and motivation
You’ll have endless opportunities to learn from our inspirational, talented team members across the globe

Parttime

Robot Operation Support

Sigma Design

Location:
United States, Redmond

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 12, 2025

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