Risk, Control & Compliance Manager, IKEA

IKEA

Location:
Malaysia, Johor Bahru

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Risk, Control & Compliance Manager will lead and inspire the centre team, co-workers, and external security guard service to optimize safety, security, and compliance in the store for both customers and co-workers, using the knowledge of Ikano Safety and Security Manual, Rules, and Standard operating procedures. To lead the deliverables of the Risk, Control and Compliance agenda to ensure a healthy working environment, where risks are mitigated and functions are supported in identifying, assessing, and proactively handling risks to ensure compliance with Ikano Safety and Security rules and local legislation.

Job Responsibility:

Lead and inspire the centre team, co-workers, and external security guard service to optimize safety, security, and compliance
Ensure business process compliance and standard operating procedures compliance
Identify safety & security hazards, process gaps and incorporate preventive, protective, and control measures
Define, establish, and implement operating procedures and standards
Ensure safety and security operating systems meet Ikano requirements and local legislation
Develop and implement operations guidelines, standards and procedures
Provide expertise on development of training materials for co-workers and external partners
Responsible for performance of outsourced security service providers
Ensure company standards are fulfilled in fire prevention, intrusion alarm, access control, video surveillance, safety systems
Lead risk topics regarding potential operational challenges
Ensure unit meets compliance requirements for all internal and external audits
Coordinate with unit Emergency Response Team for handling emergency cases
Represent Ikano brand with outside agencies
Drive a Risk & Compliance culture
Develop compliance process and report compliance status
Educate co-workers on Ikano Code of Conduct, Anti-corruption & Bribery Policy
Investigate and report internal and external incidents and accidents
Coordinate insurance claims procedures
Responsible for safety & security budget on Opex & Capex
Be point of contact for fraudulent activities or unethical behaviours

Requirements:

Bachelor's or master's degree in occupational health/safety, Environmental Engineering or a related field
10+ years of experience in a similar or compliance role in retail or related industries
Minimum 3+ years in managerial level
Experience with incident reporting and claims handling process with insurance company
Experience in managing FCC and security guards
Experience dealing with fire drills, system testing, and crisis management
Experience investigating fraud and unethical behaviours
Experience in setting and implementing long-term strategic plans, setting budgets, and following up goals

Additional Information:

Job Posted:
October 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Risk, Control & Compliance Manager